Chine Headquarters


Bureaux et horaires de travail Numéros de téléphone E-mails adresses
Hainan
(Headquarters)
09:00-20:00(GMT+8)
+86-898-95339
Ticketing/Baggage/Airport enquiries & problem dealing, other Hainan Airlines info
webetservice@hnair.com
Enquiries, complaint and feedback for Global Website
Hainan Airlines Co. Ltd. HNA PLAZA, No.7 Guoxing Road , Haikou City, Hainan Province, 570203, P.R. China
Fortune Wings Club Member service hotline
+86-898-950717
ffp@hnair.com 2nd Floor Longjing Building, NO.14 Bailong North Road, Meilan District, Haikou, Hainan Province
Cargo Reservation:
+86-10-5617 0030
Enquiry Tracking:
+86-10-5617 0030
Reservation:
Hu01@hnair.com
Enquiry Tracking:
http://www.hnacargo.com/Portal/Default.aspx
3 Huoyunbei Road Shunyi District,Beijing.
Hainan Airlines succursales en Chine continentale



Région Asie-Pacifique


Bureaux et horaires de travail Numéros de téléphone E-mails Adresses
Bangkok
(09:00-17:00)
Tel: 026795086/87
Fax: 026795089
Katesiree@hnair.com p.sirinun@hnair.com 179 Bangkok City Tower,5th Floor South Sathorn Road,Thungmahamek Sathorn,Bangkok 10120
Phuket
(22:00-04:00)
Tel: (668)58107555 zhiyi_li@hnair.com
Singapore
(09:00-18:00)
Tel: 65-64381161
Fax:65-64389926

wj-zhou1@hnair.com

funa@hnair.com

96 Robinson Road, SIF Building, #13-02, Singapore 068899
Taipei
(09:00-18:00)
Tel:
886-2-2713 9555
For ticket inquiries:
886-2-2713 2212
twfgs@hnair.com 19F-3,No.156,Sec.3,Minsheng E.Rd.,Taipei 105,Taiwan

Canada


Bureaux et horaires de travail Numéros de téléphone E-mails Adresses

Toronto

(10:00-18:00)

Service hotline:
1-888-688-8813
Tel:
001-905-362-1328
001-905-362-1327
Fax:
001-905-362-1209
Toronto@hnair.com Room 303, 6299 Airport Road, Mississauga, L4V 1N3, Ontario, Canada

Cargo

(09:00-17:00)

Toll free hotline:

1-888-976-7976

(08:00—22:00)

chuck@airlinecargo.ca

Europe


Bureaux et horaires de travail Numéros de téléphone E-mails Adresses
Customer Service Center Belgium, France, Germany, Great Britain, Hungary, Italy, Switzerland, Spain, the Netherlands:
00800-8768-9999
Russia:
810800-8768-9999
europe@hnair.com Click here to learn more
Berlin
(09:00-17:30)
Service hotline:
00800-8768-9999
Tel.: 0049-30-3151895-21/22
Berlin@hnair.com Markgrafenstr.32, 10117 Berlin, Germany
Brussels
(09:00-17:00)
Service hotline::
00800-8768-9999
Tel.:0032-2-7533030/31
Fax:0032-2-7533036
Belgium@hnair.com Hainan Airlines Brussels National Airport PO.Box39B-1930 Zaventem,Belgium
European Cargo 0049-3023-639474

Russie et Asie centrale


Bureaux et horaires de travail Numéros de téléphone E-mails Adresses
Almaty
(09:00-18:00)
007-727-3115273
Room 91, level 18, Business Center "Nurly Tau" 4A, Bostandyk District, Ai-Farabi Street, Almaty, Kazakhstan
St. Petersburg
(10:00-18:00)
Service hotline:
810-800-8768-9999
led_office@hnair.com

 

Russia St.Petersburg Nevsky prospekt No.19-Office 21N, Postalcode – 191186
Tel:007-812-3398888
Moscow
(10:00-18:00)
moscow2@hnair.com Moscow city,novoslobodckaja street 4 Shopping centre in Moscow 3flour
Tel.:

+7(495) 660-05-55

+7(499) 973-02-30


États-Unis Seattle


Bureaux et horaires de travail Numéros de téléphone E-mails Adresses
Seattle
(09:00-17:00)
Service hotline:
1-888-688-8813
Tel.: 001-206-453-0280
Fax: 001-206-242-1210
usaservice@hnair.com Suite 1188,18000 International Boulevard,Seattle, WA 98188 USA

Cargo sales

(Export)

Business Hours
0900-1700
001- 206-433-5150

After Hours Evenings/Weekends
001-206-612-5820

seattle@ansgsa.com

Inbound Cargo/Tracing

(0800-1600)

Cargo Airport Services

(CAS)

001-877-408-8844

Pacific Time 7 days a week

husea@casusa.com

AMB Building

2427 S. 161st St

Seattle, WA 98158


États-Unis Chicago


Bureaux et horaires de travail Numéros de téléphone E-mails Adresses
Chicago Office
(9am-5pm CST)
Mondays-Fridays, excluding holidays
Service hotline
1-888-688-8813
usaservice@hnair.com 221 North LaSalle Street, Suite 3300 Chicago, IL 60601

Baggage Inquiries
Hours: 9am -5pm CST, Fridays – Tuesdays (closed on Wednesdays and Thursdays).
Business hours are subject to change depend on flight frequencies.

1-888-688-8813

Export Cargo Heavy-Weight
Mario Mojek
630-595-2323 x316
mario.mojek@haegroup.com
Inbound Cargo Swissport 773-800-2358ext 1208 ordhu@swissport.com

États-Unis Boston


Bureaux et horaires de travail Numéros de téléphone E-mails Adresses
Boston
(09:00-17:00)

Service hotline:
1-888-688-8813
Tel.: 001-617-561-0077

usaservice@hnair.com

31 St James Ave Boston, MA 02116

Cargo sales

(Export)

(09:00-17:00)

Mobile: 001-718-704-7504 Office: 001-718-553-0606) Mr. Kenneth Murray
ord@haegroup.com kenneth.murray@haegroup.com

Inbound Cargo/Tracing

(08:00-16:00)

Swissport Cargo Services LLP

(08:00-16:00)

Office: 617-567-4620
elizabeth.velez@swissport.com

Commentaires et plaintes pour les services Hainan Airlines autres que le service de site Web


Scope Numéros de téléphone Contact Us Adresses
About Hainan Airlines services other than website service
Mon. to Fri.: 08:30 - 11:30, 13:30 - 17:30, Beijing Time. No service on Saturday, Sunday or Public Holidays.
+86-898-95339

24-hour hotline
Plainte/félicitations Hainan Airlines Co. Ltd.
HNA PLAZA,
No.7 Guoxing Road,
Haikou City, Hainan Province, 570203, P.R. China
Enquête de satisfaction