Article 9 Baggage
9.1 Items Prohibited and Limited as Baggage
9.1.1 Items which are unacceptable as baggage
9.1.1.1 Items which do not constitute baggage as defined in Article 1 hereof.
9.1.1.2 Items which are likely to endanger the aircraft or persons or property on board the aircraft specified in the International Civil Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous Goods by Air、 the Dangerous Goods Regulations of the International Air Transport Association (IATA)、the Transport of Dangerous Goods Regulations of Civil Aviation Administration of China(CAAC) and in Hainan Airlines' Regulations. Especially those following prohibited articles: Explosives, compressed gases, corrosive substances, oxides, radioactive or magnetized objects, flammable, poisonous, dangerous or irritative substances. More information about the relative substances, please contact Hainan Airlines.
9.1.1.3 Items the carriage of which is prohibited by the applicable laws, regulations or orders of any state to be flown from, to or over.
9.1.1.4 Items which are unsuitable for carriage by reason of their package, shape, weight, size or character.
9.1.1.5 Live animals, except as provided for in 9.12 of this Article.
9.1.2 Items which are not transported as checked baggage
The passenger shall not include in checked baggage fragile or perishable items, money, jewelry, antiques, precious metals, silverware, negotiable papers, securities, bank cards , credit cards or other valuables, business, government or private documents, passports and other identification documents, samples, medicine or medical devices or equipments, keys, computers, video cameras, cameras, mobile phones or other valuable electronics. Hainan Airlines is not liable for loss or expense made by passenger’s failure to comply with this.
9.1.3 Items which are limited in transportation
The following items which may be agreed by Hainan Airlines and in accordance with Hainan Airlines' Regulations，are permitted to be transported.
9.1.3.1 Guns and ammunition, other than for hunting and sporting purposes, are prohibited from carriage as Baggage. Guns and ammunition for hunting and sporting purposes may be accepted as Checked Baggage. Guns must be unloaded with the safety catch on, and suitably packed. Carriage of ammunition is subject to ICAO and IATA regulations.
9.1.3.2 Antiques, swords or knives considered tourist souvenirs may only be transported as checked baggage within the relevant regulations.
9.1.4 Items which shall attach an exemption baggage tag
When accepting Baggage for carriage which is disputable in transportation responsibility, we shall attach an exemption baggage tag to exempt the corresponding responsibility of Hainan Airlines.
Fragile and damageable baggage
Improperly packed baggage
Small animals, fresh and alive objects, perishable goods or perishable goods carried in the baggage
The time for the passenger to transport the baggage is too late
Damaged baggage
Checked baggage whose weight and size is out of the limitation regulated by carrier or oversized baggage
Unlocked baggage or the lock is broken
Hand baggage whose size exceeds the limitation of the baggage in the cabin
9.2 Right to Refuse Carriage
9.2.1 Hainan Airlines may refuse carriage as baggage of such items described in 9.1.1 of this Article as are prohibited from carriage as baggage and may refuse further carriage of any such items on discovery thereof.
9.2.2 Hainan Airlines may refuse to accept baggage as checked baggage unless it is properly packed in suitcases or other similar containers to ensure safe carriage with ordinary care in handling.
9.3 Right of Search
For reasons of safety and security, Hainan Airlines may request the passenger to permit a search to be made of his person and his baggage, and may check, scan or X ray check to the passenger's baggage in his absence if the passenger is not available, for the purpose of determining whether he is in possession of or whether his baggage contains any item described in 9.1.1 above or any guns or munitions which have not been presented to Hainan Airlines in accordance with 9.1.3 above. If any damages caused by the X ray check or scan, Hainan Airlines takes no responsibility. If the passenger is unwilling to comply with such request Carrier may refuse to carry the passenger or baggage.
9.4 Checked Baggage
9.4.1 Upon delivery to Hainan Airlines of baggage to be checked, Hainan Airlines shall take custody thereof and issue a baggage identification tag for each piece of checked baggage.
9.4.2 Passenger shall label the name, contact way or other personal recognition mark in or out of the checked baggage.
9.4.3 Checked baggage should try to be carried on the same aircraft as the passenger, for the purpose of safety, security or transportation, unless Hainan Airlines decides that this is impracticable, in which case Hainan Airlines will carry the checked baggage on Carrier's next flight on which space is available.
9.4.4 Unless otherwise specified, the weight allowance of checked baggage can not exceed 50Kg and the maximum volume should not exceed 40cm x 60cm x 100cm. The baggage which exceeds above regulations should be transported as previously determined by Hainan Airlines.
9.5 Unchecked (Carry-On) Baggage
9.5.1 Baggage which the passenger carries on to the aircraft must fit under the seat in front of the passenger or in an enclosed storage compartment in the cabin.
9.5.2 Unless otherwise specified, the weight of carry-on baggage should not exceed 5Kg, and the maximum volume should not exceed 20cm x 40cm x 55cm. That baggage which exceeds above regulations should be transported as checked baggage.
9.5.3 If the weight or size of the passenger’s baggage goes against regulations of 9.5.2, which makes the baggage unsuitable to be transported in the cargo compartment, such as delicate musical instrument, passenger shall inform Hainan Airlines in advance if he or she wants to carry it as unchecked baggage. Service providing for such baggage is extra. And unless receiving consent from Hainan Airlines, the baggage could not be carried into the cabin.
9.6 Free Baggage Allowance
9.6.1 In international transportation managed by Hainan Airlines, free baggage allowance can be calculated by weight and piece. When the flight is to or from the USA or Canada, piece calculation is applied and weight calculation is applied to any flight to or from other countries. Passengers should comply with the free baggage allowance according to the conditions and limits regulated by Hainan Airlines.
9.6.2 As for HU domestic sectors of international transportation under a single transportation contract, the free baggage allowance of the passenger should subject to the allowance listed in the ticket.
9.6.3 In the case of Passengers buying mixed level tickets, the free baggage allowance can be calculated according to the free baggage allowance regulated in different legs.
9.6.4 Where two or more passengers, travelling as one party to a common destination or point of stopover by the same flight, present themselves and their baggage for travelling at the same time and place, they may be permitted to total the free baggage allowance equal to the combination of their individual free baggage allowance.
9.6.5 In the event of a voluntary itinerary change, the free baggage allowance should follow the regulation applied to free baggage allowance of the ticket price level after the itinerary change. If it is an involuntary itinerary, the free baggage allowance follows the original regulations.
9.6.6 Weight calculation of free baggage allowance
In addition to some specified regulations of Hainan Airlines, the free baggage allowance of the checked baggage and unchecked baggage of every passenger is managed according to the following regulations:
9.6.6.1 Unless otherwise specified, 40kg free baggage allowance for each first-class adult passenger; 30kg free baggage allowance for each business-class adult passenger; 20 kg free baggage allowance for each economy class adult.
9.6.6.2 Children or infants traveling on child tickets have the same free baggage allowance regulated in 9.6.6.1. Infants paying 10% of an adult fare have 10KG free baggage allowance and a pushchair may be checked free of charge.
9.6.7 In addition to some specified regulations of Hainan Airlines, the free baggage allowance of the checked baggage and unchecked baggage of every passenger is managed according to the following regulations:
9.6.7.1 Unless otherwise specified, as for first-class or business-class adult, two bags per passenger may be checked free of charge, and the maximum weight and dimensions (length, width, and height) of each piece should not exceed 32kg and 158 cm (62 inches); as for economy class adult, two bags per passenger maybe checked free of charge, the maximum weight and dimensions of each piece should not exceed 23kg and 158 cm (62 inches), and Maximum dimensions of two pieces should not exceed 273 cm (107 inches).
9.6.7.2 Children or infants traveling on child tickets have the same free baggage allowance. Infants paying 10% of adult fare may have one piece of baggage with the weight and dimension not exceeding 23kg and 115 cm (45 inches) and in addition a baby stroller or carrying basket may be checked free of charge.
9.6.7.3 Passenger who wants to transport musical instrument, sports equipment or other special items must contact Hainan Airlines or its authorized agent.
9.7 Excess Baggage
9.7.1 Excess baggage can be carried only after the passenger pays the excess baggage charge and Hainan Airlines issues an excess baggage check.
9.7.2 Unless otherwise specified, If the bags exceed the weight limit specified, the excess baggage charge per kilogram is 1.5% of the highest adult direct one way fare.
9.7.3 Each piece of excess baggage will be charged according to the relevant regulations.
9.8 Value Declaration and Charge
9.8.1 A passenger may declare a value for checked baggage if the value of the baggage is more than USD20.00 per kilogram or its equivalent currencies.
9.8.2 The value declared can not be in excess of the real value of the checked baggage. The highest value declared is limited to a maximum of USD2500.00 or its equivalent currencies.
9.8.3 Hainan Airlines will charge additional value declaration expense if the value declared by the passengers is over 0.5% of the highest value declared regulated in 9.8.1.
9.8.4 Hainan Airlines does not apply value declaration to unchecked baggage, seat baggage, diplomatic pouches and other special items, for example a musical instrument. More information, please contact Hainan Airlines or its authorized agent.
9.8.5 Hainan Airlines does not apply value declaration to any animal carried by a passenger.
9.8.6 If partial transportation of the baggage with value declaration is carried by other carriers which do not offer value declaration service, Hainan Airlines has the right to refuse to offer value declaration service.
9.9 Collection and Delivery of Baggage
9.9.1 Passenger shall check his baggage with a valid ticket.
9.9.2 After baggage delivery, the passenger takes the baggage identification Tag for each piece of Checked Baggage as proof for baggage collection.
9.9.3 If passenger checks through baggage, which is disputable, he or she shall make a written promise to indemnify Hainan Airlines and attach an exemption baggage tag to exempt the corresponding responsibility of Hainan Airlines.
9.9.4 After obtaining permission of Hainan Airlines, passengers can check through cargo as carry-on baggage, but passenger will be charged according the excess baggage rate.
9.10 Delivery of Baggage
9.10.1 Passengers shall claim their baggage with their checked baggage identification tag as early as possible, and when necessary, the ticket and baggage check will be verified.
9.10.2 Hainan Airlines delivers the checked baggage by the baggage identification tag and has no responsibility for the damage and expense caused by the case that the person who claims the baggage is not the right passenger.
9.10.3 If the person who claims the baggage could not show the baggage check and identification tag, only when he offers a proof approved by Hainan Airlines and, when necessary, declares that he will compensate the possible damage or expensed for Hainan Airlines, he can claim the baggage.
9.10.4 When passengers claim baggage and do not offer a written objection, it will be basic proof that the baggage has been delivered according to the transportation abstract.
9.11 Special regulations about the transportation of seat baggage, fragile or valuable articles, and diplomatic pouches.
9.11.1 Seat Baggage
9.11.1.1 If the baggage has to take up a seat, passenger shall request space when reserving the seat, and the baggage can only be transported within the permission of Hainan Airlines.
9.11.1.2 Passenger takes responsibility for the seat baggage he or she carries. The weight of seat baggage for each seat may not be in excess of 75 kg and the package should be proper. To guarantee the safety of the flight, the seats of the passengers and their seat baggage shall be designated by Hainan Airlines and for the entire trip the baggage should be secured by safety belt. When necessary, the baggage should be fastened by a cross arm brace.
9.11.1.3 Seat baggage is not included in free baggage allowance and the fare is charged according to the adult ticket fare of passenger.
9.11.1.4 If the transportation is managed by successive carriers, agreement of relative successive carriers should be obtained.
9.11.2 Fragile or valuable baggage will be dealt in addition to the regulations in this condition; if the baggage requires a seat, management should follow 9.11.1.
9.11.3 Diplomatic pouches
9.11.3.1 According to the request of diplomatic couriers, Hainan Airlines handles it and the carrier bears the responsibility as checked baggage.
9.11.3.2 If diplomatic pouches require seats, 9.11.1 is applied.
9.12 Animals
9.12.1 Small Animals
9.12.1.1 Small animals refer to dogs, cats, household birds and other pets. Wild animals and other animals with strange shapes or are liable to injure people are not included in the category of small animals.
9.12.1.2 If passenger checks through small animals, the animals should be properly crated and accompanied by valid health and vaccination certificates, entry permits, and other documents required by countries of entry or transit, failing which they will not be accepted for carriage.
9.12.1.3 If accepted as checked baggage, the animal, together with its container and food, shall not be included in the free Baggage allowance, but shall constitute excess baggage, for which passengers are obligated to pay the applicable charges.
9.12.1.4 Hainan Airlines has the right to decide the ways of transportation for small animals. And Hainan Airlines has the right to limit the amount of pets in one airplane. Small animals should be carried in cargo compartment.
9.12.1.5 The passenger whose small animal has caused other passengers or crew members damages or injuries will take full responsibility.
9.12.1.6 The transportation of small animals shall also comply with additional conditions in Hainan Airlines’ Regulations.
9.12.2 Seeing-eye dogs , hearing-ear dogs and other assistance dogs
9.12.2.1 Seeing-eye dogs and other assistance dogs may be taken into the cabin with the permission of Hainan Airlines, but they have to be secured adequately and may not occupy a seat.
9.12.2.2 Hearing-ear dogs and other assistance dogs may be taken into the cabin with the same regulation in (a) of this 9.12.2.1. The passenger carrying assistance dog shall provide its valid certificates issued by an appropriate institution.
9.12.2.3 When seeing-eye and hearing-ear dogs are carried in the cargo compartment, they must be in suitable containers.
9.12.2.4 Seeing-eye dogs, hearing-ear dogs and their containers and food may be transported free of charge and shall not be counted in free baggage allowance.
9.12.3 Passengers are completely liable for the injury or death of the animals above, except the case that Hainan Airlines is clearly responsible for the injury or death either intentionally or by accident. On some long-distance flights without stopovers or some special types of aircraft, it is not suitable to carry seeing-eye or hearing-ear dogs and Hainan Airlines has the right to refuse the carriage of the animals. Hainan Airlines bears no responsibility for the injury, loss, delay, disease or death of the animals when the animals cannot be accepted.
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