Press Room


SEAT SELECTION REINSTATED

Dear Passengers:

We are pleased to announce that online seat selection has now been reinstated.Be advised that seat numbering patterns on aircraft have changed, so please check seat maps when requesting a specific seat.  We are sorry for any inconvenience.

Avis sur la modification des cotes de siège de Hainan Airlines

Voyageurs respecteux :

Hainan Airlines va commencer à modifier les cotes de siège de ses avions depuis le 1er septembre. Cette montée en gamme vous permettra de trouver rapidement votre siège en fonction du cote sur votre carte d'embarquement, et de réserver plus facilement votre siège idéal. Le cote de siège est composé d’un numéro représentant le rang et d’une lettre représentant la ligne. Les règles précises sont les suivantes :

1.Numéro (de l’avant à l’arrière)

Du 1er rang au 10e rang : applicables à la cabine de première classe et à la cabine Affaires de l’avion à monocouloir, et à la cabine de première classe de l’avion à double couloirs;

Du 11e rang au 30e rang (les 13e et 14e rangs non compris) : applicables à la cabine Affaires de l’avion à double couloirs

À partir du 31e rang : applicables à la cabine économique et à la cabine super-économique (s’il y en a) de tous les avions;

2.Lettre (du gauche au droit)

Sièges à côté des fenêtres : A (gauche), K (droit) – applicables à tous les avions

Sièges à côté du couloir : C, D, G, H – applicables à l’avion à double couloirs; C, H – applicables à l’avion à monocouloir

Sièges au milieu : B, E, F, J – applicables à l’avion à double couloirs; B, J – applicables à l’avion à monocouloir

Notification de suspension de la fonction de réservation de siège du site officiel de HNA

Chers voyageurs:


Pour la mise à niveau du système, depuis le 1er Août 2014, le site officiel de Hainan Airlines suspendra les fonctions de réservation de siège (sauf pour les lignes de Pékin à Seattle, à Chicago, à Boston, à Toronto, à Bruxelles, à Berlin, à Moscou et à Saint-Pétersbourg), et nous vous invitons à vous concentrer sur l’annonce sur le site officiel de Hainan Airlines, www.hainanairlines.com. Nous vous apportons excuses les plus sincères pour les désagréments qui en résulteraient et vous remercions de votre compréhension et soutien.

Hainan Airlines désignée compagnie aérienne cinq étoiles par SKYTRAX pour la quatrième année consécutive

Le 16 juillet 2014 , soit le 15 juillet à 10 h 30 , heure d’Angleterre , SKYTRAX, l’organisme professionnel mondial d’évaluation des entreprises de transport aérien, a dévoilé sa liste annuelle 2014 des compagnies aériennes cinq étoiles SKYTRAX lors du 49e Salon aéronautique international de Farnborough (FIA). Singapore Airlines, Cathay Pacific Airways, All Nippon Airways et plusieurs autres transporteurs aériens ont ainsi été nommés compagnies aériennes cinq étoiles SKYTRAX. Le transporteur chinois Hainan Airlines a reçu ce titre pour une 4e année de suite, en plus de remporter les prix 2014 de « Meilleure compagnie aérienne en Chine » et « Meilleur service du personnel en Chine » pour une 5e fois. 

 

Le président de SKYTRAX, Edward Plaisted, a remis le trophée et la médaille au président de Hainan Airlines, Xie Haoming. Le président de SKYTRAX a également souligné que la sélection des compagnies aériennes se fondait sur un examen rigoureux de leurs services et produits respectifs. Les services offerts par Hainan Airlines illustraient les caractéristiques uniques de la culture orientale, proposant aux voyageurs une expérience sans pareil, ce qui lui a valu le titre de compagnie aérienne cinq étoiles de SKYTRAX pour la quatrième fois.


M. Xie a précisé qu’avec le récent lancement de son vol sans escale entre Beijing et Boston, Hainan Airlines accélérait sa croissance à l’échelle internationale. L’expansion du marché traduit les efforts de la compagnie visant à améliorer sa gamme de services de grande valeur. Le transporteur aérien reste fidèle à son concept de service d’« hospitalité orientale », offrant à ses passagers la commodité en y rajoutant une touche personnelle et chaleureuse. En outre, la compagnie reste axée sur la création de services innovants et haut de gamme conformes aux normes internationales, tout en incorporant l’hospitalité qui fait partie intégrante des cultures orientales. Hainan Airlines souhaite faire découvrir à tous les voyageurs la « beauté orientale » qu’elle promeut.

 

SKYTRAX, en sa qualité d’organisme professionnel de recherche et de certification dans le secteur du transport aérien, évalue des compagnies aériennes et des aéroports du monde entier en fonction de la qualité de leurs services, cotant chaque année plus de 450 compagnies aériennes du monde entier et examinant dans les détails près de 600 gammes de produits et services.

 

Le Salon aéronautique bisannuel de Farnborough est, après le Salon aéronautique de Paris, le deuxième important salon aéronautique au monde en termes d'envergure et de popularité. Le Royaume-Uni assure la réussite de ce salon aéronautique depuis 94 ans, soit depuis sa création en 1920. L'édition de cette année du FIA accueillera pendant une semaine quelque 1 500 entreprises exposantes du monde entier et devrait attirer plus de 100 000 visiteurs et représentants de la presse en provenance de 53 pays et régions.

 

Hainan Airlines désignée compagnie aérienne cinq étoiles par SKYTRAX pour la quatrième année consécutive

Boeing 787 sera mis en service pour la ligne Beijing – Toronto de Hainan Airlines à partir du 31 mars

26 mars 2014 – (correspondante Wang Yirui, Département de marketing de Hainan Airlines) D’après ce que la journaliste a appris du département de marketing de Hainan Airlines, à partir du 31 mars, la ligne Beijing – Toronto de Hainan Airlines sera montée en gamme en mettant en service l’avion Boeing 787. Comme l’un des avions les plus avancés, Boeing 787 Dreamliner apportera à votre long voyage une expérience plus confortable, l’air plus humide et plus propre en cabine, la cabine plus large et des sièges plus confortables. De plus, le dispositif de réglage d’éclairage électronique a remplacé l’écran lumineux, et une « décoration du ciel » calme et harmonieuse simulée au plafond de la cabine vous mettrait dans un monde en rêve.


Le vol Beijing – Toronto de Hainan Airlines s’effectuera tous les lundis, mercredis et samedis, et à partir du 1er mai tous les jours pour satisfaire aux besions de déplacement des voyageurs. Grâce à la coopération avec la compagnie aérienne West Jet (WS) en matière de correspondance, Hainan Airlines fournira aux voyageurs des prix préférentiels pour les voyages, transitant via Toronto, à d’autres grandes villes canadiennes, telles que Montréal, Ottawa, Québec et Halifax, le prix le plus préférentiel aller-retour est à partir de 5 000 yuans.


Pour faciliter le déplacement des voyageurs et fournir plus de préférence aux passagers, Hainan Airlines lance aussi un forfait préférentiel pour les lignes internationales, et le produit de transport avion-train permettant aux passagers qui se rendent en Europe et en Amérique à partir de Shenyang, Zhengzhou, Qingdao et Taiyuan de rembourser leurs dépenses pour le train à grande vitesse lié aux aéroports de ces quatre villes. Pour les informations détaillées, veuillez consulter à 950718, service d’information téléphonique 24 heures sur 24, ou sur le site officiel de Hainan Airlines : www.hnair.com. Hainan Airlines vous remercie de votre confiance constante. (Fin)


Boeing 787 sera mis en service pour la ligne Beijing – Toronto de Hainan Airlines à partir du 31 mars

Hainan Airlines inaugure la ligne internationale directe de Pékin à Boston

Le 3 décembre 2013, Hainan Airlines a annoncé que le 20 juin 2014, la ligne internationale directe Pékin-Boston serait démarrée. Boston va devenir après Toronto, Seattle et Chicago, le quatrième point navigable de Hainan Airlines en Amérique du Nord. L’ouverture de la ligne directe de Pékin à Boston permettra d’améliorer davantage le réseau de lignes de navigation en Amérique du Nord de Hainan Airlines, d’offrir plus de choix aux passagers, ainsi que de créer de nouvelles opportunités pour les échanges entre la Chine et les Etats-Unis dans les aspects politiques, économiques, culturels et autres.


Il y aura quatre vols d’aller-retour par semaine sur la ligne directe Pékin-Boston de Hainan Airlines, respectivement le lundi, le mercredi le vendredi et le samedi. Le numéro de vol de Pékin est HU481, l’horaire de départ de l’Aéroport international de Pékin est à 13h50 et celui d’arrivée à Boston est à 15h10 en temps local. En retour, le numéro de vol est HU482, l’horaire de départ de Boston est à 17h10 et celui d’arrivée à Pékin est à 18h50 le lendemain (selon l’horaire local).


L’avion 787 Dreamliner sur la ligne Pékin-Boston comporte un total de 213 sièges dont 36 en classe affaires mis selon la disposition 2-2-2 et avec une distance entre deux sièges de 2,4 m et qui peuvent être plats à 180 degrés ; 177 en classe économique qui sont disposés en style 3-3-3 et sont de nouveau type large et confortable. Toutes les cabines sont équipées de TV personnel de divertissement et de prises de courant, de prises USB pour la classe affaires. L’avion 787 Dreamliner est muni d’un système « de technologie de vol plus stable » pour réaliser une augmentation substantielle de la stabilité de vol et vous faire sentir une abondance d’oxygène dans une altitude semblablement inférieure que d’autres avions. Son moteur le plus avancé réduit le bruit de 60% afin de vous assurer un voyage plus calme. En même temps, le système de purification de l’air à haute efficacité, l’environnement réglable de cabine, des hublots plus grands de 65 % que ceux des avions du même niveau, la soute à bagages plus grande au-dessus vous permettent d’éprouver une nouvelle expérience agréable pendant votre voyage à travers le Pacifique.


Boston se situe sur la côte nord-est de l’Atlantique des Etats-Unis, tout près de New York. elle est le chef-lieu et la plus grande ville de l’état du Massachusetts, mais également la plus grande ville de la région de la Nouvelle-Angleterre. Fondée en 1630, elle est l’une des villes les plus anciennes ayant la plus grande valeur culturelle des Etats-Unis. La région métropolitaine de Boston est la sixième plus grande région aux Etats-Unis et la douzième plus grande économie dans le monde. Elle possède plus de 100 universités, y compris Harvard, MIT, Université de Boston, etc. Ces universités jouent un rôle principal dans l’économie régionale en attirant un certain nombre d’industries de haute technologie, ainsi que d’autres industries importantes telles que les services financiers et l’assurance. Boston est aussi appelé «l’Athènes des Etats-Unis » grâce à l’éducation supérieure excellente et son atmosphère culturelle épaisse.


La mise en service des lignes Pékin-Chicago, Pékin-Seattle, Pékin-Toronto et Pékin-Boston représente un pas important de Hainan Airlines pour créer un réseau de lignes de choix en Amérique du Nord. Depuis 1993, Hainan Airlines a ouvert près de 500 lignes intérieures et internationales et dessert environ 90 villes à travers l’Asie, l’Europe, les Amériques et l’Afrique. Avec l’esprit « Cherished Experience » et assurant un vol sécuritaire de vingt ans, Hainan Airlines vous remercie pour votre confiance durable ! S’il y des questions, n’hésitez pas à contacter par téléphone le service 24 heures par 24 : +86 898 950718 ou à visiter le site officiel : global.hnair.com.

Hainan Airlines a reçu le prix « World’s Leading Economy Class » au cours des World Travel Awards (WTA)

Le 30 novembre 2013, les célèbres World Travel Awards (WTA) ont tenu leur cérémonie de remise des World-Class Awards à La Cigale Hotel Doha à Qatar. Grâce à son service à bord de grande qualité et à l’innovation depuis nombre d’années de service, Hainan Airlines Company Limited (« Hainan Airlines ») a reçu le prix « World’s Leading Economy Class » sur la base de votes par plus de 20,000 professionnels au secteur et consommateurs. Outre le prix décerné par les WTA, Hainan Airlines a récemment remporté le prix « Asia’s Leading Economy Class » et le Mercury Award de l’International Travel Catering Association (ITCA) dans la catégorie « service à bord ». Ce prix est le troisième prix international dans le domaine reçu consécutivement par Hainan Airlines.


Les WTA ont été créés en 1993 pour saluer et récompenser les plus grands acteurs du secteur touristique dans le monde. Les lauréats étant sélectionnés sur la base de votes par les professionnels des secteurs tels que le voyage, l’industrie hôtelière, l’industrie aérienne et les consommateurs, des dizaines de prix tels que le prix du World’s Leading Hotel, le prix du World’s Leading Airline sont considérés dans le monde comme la plus grande récompense du secteur touristique. Cette fois, Hainan Airlines s’est distingué des grandes compagnies aériennes mondiales, y compris British Airways, Lufthansa, Qatar Airways, Singapore Airlines, Emirates Airlines et a reçu le prix « World's Leading Economy Class » de 2013, ce qui traduit la reconnaissance des professionnels du secteur et des consommateurs à travers le monde qui apprécient la qualité des services offerts par Hainan Airlines.


« Nous savons que ce prix traduit la reconnaissance des professionnels du secteur et des consommateurs à travers le monde qui apprécient la qualité des services offerts par Hainan Airlines en classe économique. Nous resterons attachés à des services aériens de grande qualité, et nous espérons que Hainan Airlines pourra devenir le premier choix pour un nombre toujours plus important de voyageurs », a déclaré Joel M. Chusid, directeur général de Hainan Airlines aux Etats-Unis, lors du discours qu’il a prononcé en recevant le prix.


Pour le président et fondateur des World Travel Awards, M. Graham E. Cooke, « ce n’est pas surprenant que nos électeurs aient salué Hainan Airlines qui est pour eux un leader mondial dans le secteur de l’aviation.Ils ont largement mérité cette récompense, et nous espérons que Hainan Airlines remportera plus de prix lors des futurs World Travel Awards et au secteur de l’industrie hôtelière, aérienne et touristique ».


Depuis sa création en 1993, Hainan Airlines a, dans le cadre d’une stratégie volontariste et innovante, déployé tous ses efforts pour que ses passagers se sentent les bienvenus dans ses avions et pour leur offrir l’expérience de voyage la plus confortable possible grâce à ses services de grande qualité en adhérant aux meilleures pratiques issues d’une longue tradition de l’hospitalité orientale.


Avec l’esprit « Cherished Experience », la compagnie aérienne continuera d’accroître sa visibilité et popularité à travers le monde grâce à ses actions et ses réalisations.

Notice on Discontinuation of FFP Partnership between Hong Kong Express Airways (UO) and Fortune Wings Club

As of 27 October 2013, Hong Kong Express Airways will discontinue its frequent flyer program partnership with Fortune Wings Club. Please note our latest conditions are set as follows:


1. Holding flight tickets purchased on or before 26 October 2013, Fortune Wings Club members can still earn miles when flying on eligible scheduled flights operated by Hong Kong Express Airways (UO) for travel until 26 October 2013. Therefore, no mileage will be accrued for purchase and travel made after 26 October 2013.


2. Members who have already redeemed Hong Kong Express Airways (UO) award tickets for travel on or after 27 October 2013 will be informed: If members continue traveling with Hong Kong Express, they will be offered with one free baggage allowance (20KG) and a HKD $100 in-flight meal coupon as compensation; or a full mileage refund.


3. As of 27 October 2013, Hong Kong Express (UO) will execute a new redemption standard, and those who redeem Hong Kong Express (UO) award tickets on or after 27 October 2013, will be offered one free baggage allowance (20KG), but no exclusive member benefits and services and in-flight meals. The new UO redemption standard is as below [Appendix 1].


4. If any new routes are launched in the future, redemption level will also be set as below.


New Hong Kong Express Redemption Standard--(Effective from 27 October 2013)

From/to Hong Kong

and Distance (KM)

Economy Class

 

One Way Round Trip

1-900

Taichung

11,000

15,000

901-2,000

Kota Kinabalu, Kunming, Chiang Mai

14,000

18,000

2,001-4,000

Phuket

18,000

27,000

4,001-8,000

21,000

36,000

8,001-12,000

32,000

46,000

12,001-16,000

42,000

67,000

16,001+

53,000

81,000

Notes:

1. The new redemption standard will be effective from 27 October 2013;

2. Award tickets are not available for special flights, international chartered flights or other code-share airlines;

3. One free baggage(20kg) is allowed; but no exclusive member benefits and in-flight meals;

4. The redemption rates for infants, children and adults are the same;

5. The above redemption criteria is applicable to flights marketed and operated by Hong Kong Express Airways (UO) only;

6. The above redemption criteria is subject to change at any time without any prior notice;

7.Other Fortune Wings Club terms and conditions apply.

Notification of Terminal alteration for Hainan Airlines and Tianjin Airlines at Shanghai Pudong Airport

Dear Passengers:


Starting from midnight on October 27th, 2013, all departing and arriving flights of Hainan Airlines (HU) and Tianjin Airlines (GS) will be moved to Terminal 2 of Pudong International Airport. At the same time, the check-in counter and ticket office will be moved to Terminal 2 as well. Please be noted of this and make good preparation for your trip in advance. We apologize for any inconvenience this may cause.


Hainan Airlines (HU), Tianjin Airlines (GS) Check-In Counter


Location: Counter 2-4 of Island K, 3rd floor Departure Hall, Terminal 2, Pudong International Airport
Working Hours: Check-in starts 90 minutes before the flight's departure and closes 45 minutes prior to the flight's departure.


Hainan Airlines Airport Ticket Office


Location: Island K, 3rd floor Departure Hall, Terminal 2, Pudong International Airport (Entrance 27 and 28 of T2 Departure Hall)
Working Hours: 90 minutes prior to the earliest departure time of the day - 45 minutes prior to the last departure time of the day.


T1/T2 Terminal Free Shuttle Bus


Exclusive passenger shuttle buses are designated to run in between Terminal 1 and 2 of Pudong Airport. Shuttle bus stops are at the 1st and 7th entrances of the Terminal 1 Departure Level and the 23rd and 27th entrances of the Terminal 2 Departure Level. The passenger shuttle bus will provide transfer services between the two terminals free of charge. Its working hours are 6:00 – 24:00 with 10 minutes intervals. Airlines and Pudong Airport will provide exclusive personnel to guide and answer questions at Terminals 1 and 2 and shuttle bus stops.

Please note the relevant signs for guidance before entering the airport.


Relevant Contacts


Shanghai Pudong International Airport Hotline: 96990
Hainan Airlines Customer Service Hotline: 86 898 950718


Note: In case of a flight delay, departure and arrival terminals for flights scheduled on October 26 remains unchanged. However, the actual changes are subject to the airlines' notices.

Hainan Airlines Honored as Asia's Leading Airline Economy Class by WTA

The World Travel Awards Asia & Australasia Gala Ceremony, part of the WTA's series of gala events often referred to as "the Oscars of the travel industry", was held in Dubai on October 1. The tally of the voting by 230,000 industry judges and travelers awarded Hainan Airlines the Asia's Leading Airline Economy Class at the 20th WTA.


Xu Fei, general manager of the cabin service department at Hainan Airlines, attended the ceremony and said, "We are very grateful for the support and trust of the judges and travelers. We will continue to provide passengers with the five-star level of service and a most comfortable and safe flight experience."


WTA president and founder Graham E. Cooke congratulated Hainan Airlines, noting, "The jury has affirmed and recognized Hainan Airlines' performance over the past year, and looks forward to the airline maintaining and even improving its performance in the future."



Hainan Airlines Honored as Asia's Leading Airline Economy Class for 2013


Hainan Airlines distinguished itself from strong rivals including Asiana Airlines, Malaysia Airlines and Japan Airlines, when it grabbed the Asia's Leading Airline Economy Class award. The airline was nominated for three of WTA's awards: World's Best Airline, Best Business Class and Best Economy Class.


Hainan Airlines cabin service director said that the onboard level of service that allowed passengers to feel comfortable and well taken care of proved to be major advantages that led to the winning this prize. The airline provides passengers with onboard services that are more attentive and caring through the airline's unique "SMILE" concept. The five letters of the word SMILE stand for: Safety & Punctuality, Manners & Elegance, Innovation & Passion, Leadership & Teamwork, and Equality & Love.



Mr. Xu Fei, Gerneral Manager of Cabin Service Department was accepting an interview


World Travel Awards (WTA) was established in 1993 to acknowledge, reward and celebrate excellence across all sectors of the tourism industry. Votes are cast globally by industry professionals in tourism, sightseeing and aviation for dozens of awards including the best hotels, airlines and travel agencies. Winning a World Travel Award has become one of the highest accolades a travel product can receive.


In April of this year, Hainan Airlines was honored as a SKYTRAX Five-Star Airline for the third year in a row. In August, the airline garnered first place in Best Champagne International First Class, Best Red Wine International Business Class and Best Red Wine International First Class by worldwide known business travel magazine Global Traveler. As one of seven airlines worldwide as well as the only one in China to win the SKYTRAX Five-Star Airline award, Hainan Airlines has been unremittingly improving its services and is recognized by worldwide travellers for its quality services.

Hainan Airlines Signs "Change for Good" Cooperation Agreement with UNICEF

On August 15, 2013, United Nations Children's Fund (UNICEF)'s Representative to China Gillian Mellsop, HNA Group's EVP Zhu Weijun, Hainan Airlines' chairman Chen Ming and HNA Transforex Currency Exchange's president Hui Chengkun attended the signing and launching ceremony at Beijing Marriott Hotel Northeast for the "Change for Good" program, making Hainan Airlines the first mainland China-based carrier to join the "Change for Good" alliance.

The Hainan Airlines' chairman kicked off the event with a keynote speech: "With 20 years of experience behind it, Hainan Airlines is now able to give back to the community by providing five-star services on the back of a proven track record of safe operation. Hainan Airlines has now become the first mainland-based carrier to participate in UNICEF's 'Change for Good' program and we will continue to be deeply engaged and committed in improving the lives of children in China and other regions of the world. This marks a further step for us as we continue to strengthen our corporate social responsibility."

Gillian Mellsop indicated that Hainan Airlines is a model that can be followed by other companies, and UNICEF hopes that Hainan Airlines is successful in bringing more people on board to help improve the lives of children in China and other developing countries.

Under the terms of the long-term "Change for Good" cooperation agreement with UNICEF, Hainan Airlines plans to initially introduce the program on its Beijing-Haikou flights, then extend it to other domestic and international flights, as well as VIP lounges. The funds collected on Hainan Airlines flights will be directly delivered to UNICEF and every penny will be used to support children in need.

Launched in 1991, "Change for Good" is one of UNICEF's best-known, longest-running collection partnerships, designed to call for air passengers to voluntarily donate money to help implement its healthcare and welfare programs, aiming to improve the lives of children in over 150 developing countries across the world. Since 1993, Hainan Airlines has been committed to a wide range of public welfare programs, donating more than 800 million yuan (approx. US$130 million) in cash and in kind to various organizations, communities and individuals. The carrier will work to help improve the lives of children by implementing the "Change for Good" program with UNICEF.

Fly with Hainan Airlines, Shop in Europe

Hainan Airlines is partnering up with nine large shopping villages (Chic Outlet Shopping®) to bring you special offers


As Hainan Airlines celebrates the 20th anniversary of its founding, we have teamed up with nine large shopping villages (Chic Outlet Shopping) to provide VIP shopping discounts and free express bus services to the shopping villages to our passengers that travel on Hainan Airline’s Europe service starting from December 12, 2013.


During the promotion period, passengers that have a Hainan Airlines Europe service boarding pass and their personal passport can pick up a one-day 10% VIP discount card from the customer service centers of any of Europe’s nine shopping villages within the 14 days after their flight departs. First and business class passengers can also enjoy VIP rest room services in Bicester shopping village, UK; Valley shopping village, France and Kildare shopping village in Ireland. Please book this service 48 hours in advance. In addition, an express bus service to and from the shopping village of the city you’re in can be made at ChicOutletShopping.com/shoppingexpress; just enter in the Hainan Airlines passenger code: HAINAN and you can get a completely free express bus ticket for Maasmechelen shopping village in Belgium or return tickets for shopping villages in other cities. For details on the “fly with Hainan Airlines, shop in Europe” promotion, please log on to the Hainan Airlines website at gloabl.hnair.com or call the nationwide Hainan Airlines service hotline on 950718.


Europe’s nine large Chic Outlet Shopping villages are all within an hour’s drive of the main European cities they are in.  Passengers can buy genuine designer series brands from the previous season in every shopping village; there can be as much as a sixty percent discount on suggested retail prices, and sometimes even more.


Beijing – Brussels service is one of Hainan Airlines’ selected routes. Hainan Airlines is also currently the only airline  to run a service between Beijing and Brussels. The service uses a luxury passenger airline, the A330-200 wide-body aircraft and has a flight duration of approximately 11 hours. Five flights are scheduled for each week, with more flights planned to run in the busy season. Flight HU491 from Beijing, will take off at 01:20 (Beijing time), arriving in Brussels at 05:55 (local time). The return flight HU492 will take off from Brussels at 13:40 (local time), and arrive in Beijing at 05:20+1 (Beijing time). Passengers travelling on Hainan Airlines’ Beijing – Berlin and Beijing – Zurich service may also enjoy discounts through this event.


2013 marks Hainan Airlines’ 20th year since its founding, have a cherished experience and fly with us. Flying safely for 20 years, Hainan Airlines thanks you for your unwavering trust.

Diamond Destiny, Hainan Airlines Selections

Hainan Airlines is partnering up with Diamondland to bring passengers special offers


As Hainan Airlines celebrates the 20th anniversary of its founding, we are partnering up with Belgium’s Diamondland to bring special offers on diamond and jewelry products to passengers that travel on Hainan Airlines’ Europe service from April 30, 2014 in order to thank and give something back to our passengers that have supported us and treated us well over the years.


During the promotion period, passengers that have a Hainan Airlines Europe service boarding pass and their personal passport can enjoy discounts on Diamondland products; those travelling economy class can get 5% discounts while first and business class passengers can get 10% discounts. Also, passengers can get reimbursements on return train tickets from Brussels to Antwerp (or first class train tickets to Antwerp) in Diamondland shops with valid proof of travel. Please make a reservation with Diamondland shops in advance by calling 0032(0)32292990, or by sending an email to info@diamnodland.be. This promotion is effective for the 30 days after the day the passenger boards the flight. For details on the “Diamond Destiny, Hainan Airlines Selections” promotion, please log on to the Hainan Airlines website at global.hnair.com, or call our nationwide service hotline on 950718.


Diamondland, with its long standing reputation, was founded in 1983 and is located in the fashion and entertainment center of Antwerp; it is fitted out with a 1,000 square-meter (10,764 square-foot) diamond exhibition room and part of a diamond processing plant. Here, passengers can purchase diamond engagement rings or loose diamonds directly and have a brand-level shopping experience.


Beijing – Brussels service is one of Hainan Airlines’ selected routes. Hainan Airlines is also currently the only airline company to run a service between Beijing and Brussels. The service uses a luxury passenger airline, the A330-200 wide-body aircraft and has a flight duration of approximately 11 hours. Five flights are scheduled for each week, with more flights planned to run in the busy season. Flight HU491 from Beijing, will take off at 01:20 (Beijing time), arriving in Brussels at 05:55 (local time). The return flight HU492 will take off from Brussels at 13:40 (local time) and arrive in Beijing at 05:20+1 (Beijing time). Passengers travelling on Hainan Airlines’ Beijing – Berlin and Beijing – Zurich services may also enjoy discounts through this event.


2013 marks Hainan Airlines’ 20th year since its founding, have a cherished experience and fly with us. Flying safely for 20 years, Hainan Airlines thanks you for your unwavering trust.

Hainan Airlines to commence interline cooperation with WestJet from July 15

On July 15th, 2013, Hainan Airlines and Canada’s WestJet Airlines announced the commencement of their interline cooperation.

Based on this partnership, passengers using the Hainan Airlines direct Beijing – Toronto service can benefit from the vast extent of WestJet's flight service network after arriving in Toronto, where they can transfer to numerous major cities in Canada, the US, and other North American and Caribbean locations such as Montreal, Ottawa, Halifax, Charlottetown, Boston, Quebec and Fredericton. At the same time, in order to provide a more convenient and efficient transfer experience for transit passengers, both parties have gone through a series of careful preparations, where they have set up a transit in the same terminal, as well as a series of one-stop connection services such as check-in and baggage tagging.

The Hainan Airlines Beijing – Toronto service flies three times per week on Monday, Wednesday and Sunday. Flight HU7975 departs at 14:00 local time from Beijing, and arrives at 15:10 local time in Toronto. The return flight HU7976, departs Toronto at 17:20 local time, and arrives in Beijing at 18:50 the next day.

Hainan Airlines has always been focused on working with other airlines. This joint transit with WestJet has once again written a new chapter on overseas partnerships. This partnership has not only deepened strategic cooperation for both companies, but has also provided a more convenient service for passengers traveling between China and North America. More than 400 Hainan Airlines flights depart from Beijing every week, reaching more than 40 cities. This strong flight network will provide a more convenient service and travel experience for passengers travelling between China and Canada.

Established in 1996, WestJet Airlines is the second biggest airline company in Canada after Air Canada. Headquartered in Calgary, Canada, with its hub in Calgary International Airport and Toronto Pearson International Airport, WestJet Airlines’ main airline network covers over 76 destinations around North America and the Caribbean. Its annual capacity could reach 15 million passengers.

2013 marks the 20th anniversary of Hainan Airlines. With "cherished experience" as its motto, the airline has enjoyed flying for the past 20 years. We sincerely thank you for always counting on us. For more details, please visit the official website of Hainan Airlines: global.hnair.com.

Hainan Airlines Kicks off Welcoming Ceremony for First 787 Dreamliner and "Fly Your Dreams" Program

 


Beyond The Dream -- Hainan Airlines' Five-Star Flight

HAIKOU, China, July 9, 2013 /PRNewswire/-- Hainan Airlines Co., Ltd. (Hainan Airlines, stock code: 600221) formally took delivery its first 787 Dreamliner aircraft on 7 July at 11 a.m., when the plane (code-named B2722) successfully landed at Haikou Meilan International Airport. With the delivery completed, Hainan Airlines becomes the second Chinese airline with a Boeing 787 Dreamliner as part of its fleet. At the welcoming ceremony, Hainan Airlines simultaneously kicked off the "Fly Your Dreams" program, during which the airlines will hand out hundreds of 787 Dreamliner; air tickets to graduating college students and model workers as well as randomly selected romantically-engaged couples and ordinary citizens free of charge, providing an unparalleled flying experience for the lucky recipients.

 

"Water Gate" Welcoming Ceremony for the 787 Dreamliner, Green Technology Improves the Onboard Experience

At 11 a.m., the long-awaited 787 Dreamliner aircraft appeared as a great majestic bird in the distance, grabbing the attention of all present. The golden yellow silhouette of the craft glistened against the azure blue of the sky moments before passing through the "water gate," washing off the dust accumulated during 13 hours of flight. At last, the plane glided to a smooth stop on the spacious parking apron.

Captain Theodore V. Shropshire of Boeing said at the ceremony, "We are excited to witness the maiden flight of Hainan's first 787 Dreamliner. Boeing remains committed to providing efficient and safe aircraft and technical support for Hainan Airlines. We look forward to more planes from Boeing joining Hainan Airlines' fleet."

Boeing 787, one of the world's most technologically advanced and forward thinking civil aircraft, is highly regarded for its excellent performance, innovative design and low-carbon footprint. The aircraft uses composite materials to increase efficiency and reduce fuel consumption. It features cleaner, healthier air due to a new gaseous filtration system that removes odors and irritants, lower cabin altitude, 30% larger windows with an electrochromic dimming system that allows passengers to change the tint of the window from fully transparent to completely dimmed, as well as larger overhead bins compared to similar-sized airplanes, providing a whole new passenger experience.

Hainan Airline's first two Boeing 787 Dreamliners will initially be used on three domestic routes: Beijing-Haikou and Beijing-Shanghai, and then, following three-month trial operation along these routes, will become available for North America's medium- and long-haul international flights including Beijing-Chicago, Beijing-Seattle and Beijing-Toronto, further enhancing Hainan Airlines' global competitiveness. Hainan Airlines' first 787 will initially be used on the Beijing-Haikou route, sparking a tourism boom between Hainan and Beijing during the summer travel peak season.

Applause broke out when Boeing presented the key which symbolizes the Boeing 787 to Hainan Airlines president Liu Lu. "We received the key to the 'Aviation Dream' of transforming Hainan into an international tourism destination, the 'Chinese Dream' of bringing about a great rejuvenation of the Chinese nation and the 'Hainan Airlines Dream' of becoming a model-of-excellence world-class company, heralding the addition of the 787 Dreamliner to Hainan Airlines' fleet as the airline embarks on a new journey," Liu Lu enthusiastically exclaimed.

 

Kicking off the "Fly Your Dreams" Program with the Boeing Dreamliner

Hainan Airlines celebrated its 20th anniversary this year while also launching the "Fly Your Dreams" program. The arrival of the 787 Dreamliner aircraft marked the start of Hainan Airlines' journey to a new dream.

After the delivery ceremony, Liu Lu announced the start of the 2013 Hainan Airlines 787 "Fly Your Dreams" program. Lin Tao, Deng Xiaogang the leaders from the government of Hainan province and Li Xianhua, the CEO of HNA Group, stepped on stage and inserted a key into a globe, jointly launching the program.

The program, broken down into five individual segments themed "Student Dream Comes True," "Travel Dream Comes True," "Romance Dream Comes True," "Flying Dream Comes True" and "North American Dream Comes True" will send hundreds of free 787 flight passenger tickets to students from low-income homes who have participated in the recent college entrance exam; locally-based Party members who have performed "above and beyond"; model laborers; air travel aficionados; long distance couples; and ordinary citizens. The program will allow students to travel to their colleges, model laborers to visit Beijing, ordinary citizens to fulfill their dream of flying for the first time, air travel enthusiasts to experience the new 787 and long distance couples a chance to reunite.

Afterwards HNA's vice president Huang Qijun handed out the first batch of round trip air tickets between Haikou and Beijing to Hainan-based model workers, who will take the maiden voyage 787 flight to Beijing, realizing their travel dreams.

"Hainan Airlines' first 787 Dreamliner will take its first commercial maiden voyage on July 11. The most important mission of this flight is for the airline to achieve its dream plan and realize that dream through the 787 Dreamliner, while providing a safe and comfortable onboard experience for each traveler achieving their own personal dream by being on the flight," Liu Lu added.

 

Excellent Five-Star Services Lends Perfection to the 787 Dream Flight

A Boeing 737-800 made the airline's first maiden flight between Haikou and Beijing 20 years ago, and now the airline has chosen another Boeing model, the new 787, to upgrade this route. The airline has continuously added aircraft, from a mere two when the route was first launched, to over 120 craft today. In those 20 years, Hainan Airlines has successively added over 100 Boeing planes to its fleet, becoming an important partner of Boeing in China. The Hainan Airlines' fleet is now providing 500 routes connecting nearly 90 cities around the world. Hainan Airlines plans to upgrade the overall quality of the fleet through the introduction of more advanced models, expand the route network, consistently add routes to meet customer demand and help with China's economic and social development as the airline and the country continue to modernize. The 787 Dreamliner addition to the fleet is another step in the airline's efforts to perfect its five-star level of services and create the ideal flying experience for passengers through its advanced aviation technologies and design concepts.

Sixteen "787 Dream Angels" sporting Hainan Airlines' grey uniforms made an appearance at the ceremony, and were awarded "Golden Wing" hair accessories by the company. The accessories each have the number "787" embedded in the design, a design which looks like a pair of wings, representing the goodwill behind the realization of Hainan Airlines' "Golden Dreams."

The "Dream Angel" crew was selected from more than 3,000 Hainan Airlines crewmembers, and flew on the airline's first 787 Dreamliner from Charleston, South Carolina in the U.S. to Haikou Meilan International Airport as the plane was being delivered. Each selected crewmember has clocked in thousands of hours of in-flight experience and was chosen for their excellent service skills. Hainan Airlines, by combining its special five-star services with the personalized design of the Boeing 787 aircraft, will enable passengers to partake of an onboard experience akin to a "golden dream."

In the cabin of the Boeing 787, a flight attendant from the "Dream Angel" crew briefly introduced the customized design of the passenger cabin. With bright red, the representative color of the Chinese nation and its people, as the dominant color, the layout and design of the entire cabin demonstrates Hainan Airlines' service positioning and brand image as the "The Beauty of the Orient." The roomy cabin features 213 seats, the lowest number among all the 787 Dreamliners delivered into China. The 36-seat business class cabin is configured in a 2-2-2 layout, with full flat-bed seats and a wide 2.4-meter (95-inch) space separating each seat. The 177-seat economy class cabin with a 3-3-3 seating layout features upgraded seats providing a higher level of comfort. The entire aircraft is equipped with individual 15-inch in-flight entertainment screens and easy access to power supply ports. USB ports are provided in the business class cabin. The newly-designed and lavishly equipped lavatory facilities fully embody the quality goals of Hainan Airlines' five-star services.

Meanwhile, Hainan Airlines has developed a set of brand new services for passengers on the Boeing 787 aircraft. During the first week following the maiden flight, every passenger will have the opportunity to enjoy special "Golden Dream" welcome drinks as well as "Dream Cookies" specially supplied for 787 Dreamliners. The cookies will also contain "fortune cookie" messages designed to amuse passengers. In addition, Hainan Airlines offers specially produced 787 Series postcards as part of the "Post Office in the Air" onboard service, enabling passengers to send their messages while airborne and to truly experience the fun of being in flight while partaking of Hainan Airlines' five-star service. www.amadeus.com.

Boeing celebrates delivery of Hainan Airlines’ first 787 Dreamliner

NORTH CHARLESTON, S.C., July 4th, 2013 - Boeing (NYSE: BA) and Hainan Airlines today celebrated the delivery of the airline's first 787 Dreamliner.  The delivery is the first of 10 787s for Hainan Airlines. 

"Today is a great day for Hainan Airlines as the most technologically advanced and fuel efficient airplane in the world joins our fleet," said Mu Weigang, vice chairman of Hainan Airlines. "The 787 will allow Hainan Airlines to open new routes from Beijing to North America and provide our unique ‘Eastern-style’ five-star in-flight experience for global passengers.”

Hainan Airlines will first operate the Dreamliner on a domestic route from Beijing to Haikou. Thereafter, the airline will deploy the 787 on its North America routes, increasing the frequency of its Beijing -Seattle, Beijing -Toronto and Beijing -Chicago services, with several new destinations.
 "We are pleased to celebrate another historic moment in our long-term relationship with Hainan Airlines," said Ihssane Mounir, senior vice president of Northeast Asia Sales for Boeing Commercial Airplanes. "We appreciate the confidence Hainan Airlines has shown in Boeing and I’m sure the 787’s game-changing efficiency and flexibility will support Hainan Airlines to increase its competitive position in the global aviation marketplace.”
The 787 Dreamliner is an all-new airplane featuring a host of technologies that provide exceptional value to airlines and unparalleled levels of comfort to passengers. It is the first mid-size airplane capable of flying long-range routes, enabling airlines to open new, non-stop routes preferred by the traveling public.

The Hainan Airlines 787 Dreamliner interior consists of 36 full, flat-bed business seats configured in rows of 2-2-2, as well as 177 economy seats configured in rows of 3-3-3.  Each seat has a 15-inch, touch screen panel and a power outlet.  Each business seat also has a USB port. 

As one of only seven airlines rated as five-star by Skytrax, Hainan Airlines is the fourth largest airline in terms of fleet size in the People’s Republic of China.  Its current fleet includes 106 Boeing airplanes. The airline serves scheduled domestic and international services on 500 routes from Beijing, Haikou and other operating bases on the mainland.