We are pleased to announce that online seat selection has now been reinstated.Be advised that seat numbering patterns on aircraft have changed, so please check seat maps when requesting a specific seat. We are sorry for any inconvenience.
Due to system upgrade，online check-in service will be suspended from September 3rd 2014, recovery time will be released on our official website www.hainanairlines.comupon the completion of upgrade. We are sorry for any inconvenience this may cause. Thank you for flying with Hainan Airlines.
From September 1, Hainan Airlines will enact airplane seat number upgrades and modifications to all of the aircraft it controls. Once the overall conversion is complete, you will be able to find your seat according to the seat number on your boarding pass and also book your ideal seat quickly and easily. Seat numbers are composed of rows marked by numbers going lengthways and letters running horizontally, the specific rules are as follows:
1. Ordering (front to back):
Rows 1-10: Used for first class and business class seats on single-aisle aircraft, as well as for first class seats on twin-aisle aircraft;
Rows 11-30 (excluding rows 13 & 14): Used for business class seats on twin-aisle aircraft;
From Row 31: Used for super economy class (if any) and economy class seats on all planes;
2. Lettering (from left to right):
Window seats: A (left), K (right) - applies to all aircraft;
Aisle seats: C, D, G, H - used for twin-aisle aircraft; C, H - used for single-aisle aircraft;
Middle seats: B, E, F, J – used for twin-aisle aircraft; B, J – used for single-aisle aircraft;
Dear Hainan Airlines Customer:
Due to system upgrades, online seat selection will not be available on the website beginning August 1, 2014. This will affect domestic and certain international flights. The following markets to and from Beijing,Seattle, Chicago, Boston, Toronto, Brussels, Berlin, Moscow, and St Petersburg.This feature will be restored as soon as possible.We regret any inconvenience. Thank your understanding and support.
All current Hainan Airlines European flight services do not pass through Ukrainian airspace.
BEIJING, July 16, 2014 /PRNewswire/ -- On July 15th at 10:30am British time, SKYTRAX, the global professional airline rating organization, announced its 2014 annual SKYTRAX five-star airlines list at the 49th Farnborough International Airshow (FIA). Singapore Airlines, Cathay Pacific Airways, All Nippon Airways and several other airlines were named as SKYTRAX five-star airlines. China's Hainan Airlines was awarded this honor for the 4th consecutive year in addition to winning the 2014 "Best Airline in China" and "Best Staff Service in China" awards for the 5th time.
SKYTRAX President Edward Plaisted presented the trophy and medal to Hainan Airlines president Xie Haoming. The SKYTRAX president pointed out that the airlines were selected based on a rigorous review of their respective services and products. Hainan Airlines incorporated the unique features of Eastern hospitality into its services, providing travelers with an unparalleled experience and, as a result, the airline was honored as a SKYTRAX five-star airline for the 4th time.
Xie said that Hainan Airlines had recently launched its Beijing-Boston nonstop service, accelerating its international development. The market expansion is a demonstration of the airline's efforts to further improve on its already high-value array of services. The airline remains committed to the "oriental hospitality" service concept, offering travelers convenience with a warm and personal touch, while continually pursuing service innovations through the development of premium services that fully meet international standards while integrating the hospitality that is part and parcel of Eastern cultures. Hainan Airlines looks forward to bringing the experience of "Oriental beauty" that the carrier promotes to all travelers. As a professional research and certification organization for the air transport industry, SKYTRAX monitors airlines and airports worldwide in terms of their service quality, evaluating more than 450 airlines around the world each year and comprehensively reviewing nearly 600 suites of products and services.
The bi-annual Farnborough International Airshow is the world's second largest air show in terms of scale and popularity, following the Paris Air Show. Since 1920, the United Kingdom has successfully hosted the air show for 94 years. This year's week-long FIA, with about 1,500 companies from around the world exhibiting, is expected to attract over 100,000 visitors and members of the media from 53 countries and regions.
Hainan Airlines Named as SKYTRAX Five-Star Airline for 4th Consecutive Year
March 26, 2014 report: (correspondent: Wang Yirui. Author’s organization: Hainan Airlines marketing and sales department) Our reporter has learned from Hainan Airlines marketing and sales department that from March 31st, Hainan Airlines’ Beijing – Toronto service shall be completely upgraded, where flights will take place on a Boeing 787. As one of the world’s most advanced aircraft models, the Boeing 787 Dreamliner will bring an even more comforting experience to your long-haul flights, with moister and cleaner air in the cabin, wider cabins and comfortable seats. Electronically powered lighting equipment has replaced sun-blinds, and a peaceful and auspicious “sky interior” will be simulated on the ceiling of the cabin, placing you in a dreamlike palace.
Hainan Airlines provides a Beijing – Toronto service every Monday, Wednesday and Saturday. To satisfy the demands of passengers, an even more frequent once-every-day service will begin from May 1st. Through travel cooperation with WestJet Airlines (WS), Hainan Airlines will provide passengers with promotional prices for transfers through Toronto to other Canadian cities; passengers can reach Montreal, Ottawa, Quebec, Halifax and other cities, with the lowest promotional price for a return trip that can be enjoyed starting at 5,000 yuan.
To make journeys convenient and provide even more benefits for passengers, Hainan Airlines is bringing out a promotional ticket set for international flights, and free products for travel across land and air. Passengers setting out from Shenyang, Zhengzhou, Qingdao and Taiyuan to Europe and America can reimburse expenses for connecting high-speed rail journeys in China, making your journey easier, faster, and more convenient. For more details, please contact Hainan Airlines’ 24-hour hotline on 950718 or log on to the official Hainan Airlines website at www.hnair.com. Have a cherished experience with us. Hainan Airlines thanks you for your unwavering trust. (End)
Hainan Airlines Boeing 787 Beijing – Toronto service to begin from March 31st
Hainan Airlines Announces Its Newest American Gateway: Boston Nonstop Service to Beijing to Start June 20, 2014
BOSTON – December 4, 2013 – China’s Hainan Airlines today announced it plans to launch nonstop service from Boston’s Logan Airport to Beijing on June 20, 2014. This will represent the first scheduled nonstop flight from Boston to Mainland China in history – and with the industry’s most advanced airliner – the Boeing 787 Dreamliner.
Mainland China’s largest independent and only certified Skytrax® five-star airline will operate the flights every Monday, Wednesday, Friday and Saturday. With its international hub at Beijing, Hainan will offer connections to cities throughout China, including Shanghai, Guangzhou, Fuzhou, Xi’an and Haikou. Travelers may stopover in Beijing in either direction and connect with numerous additional Chinese cities across the Hainan network such as Chengdu or Dalian. The new Boston flight will complement the carrier’s existing North American service to Beijing from Seattle, Chicago and Toronto.
Flight 482 will depart Logan at 5:10pm and arrive in Beijing at 6:50pm the following day. Flight 481 will depart Beijing at 1:50pm and reach Logan at 3:10pm the same day. Flight time is a little over 13 hours.
Recent changes to visa regulations permit US citizens to stay in Beijing for as long as 72 hours visa-free when traveling to international points beyond China, enabling online onward travel to other key destinations like Bangkok and Phuket.
It’s no secret that Boston has wanted a link to China for several years. Massachusetts Governor Deval Patrick said, “Nonstop service from Boston to Beijing will open up new commercial and economic opportunities, and I thank Hainan Airlines for their partnership in achieving this significant milestone.”
Richard A. Davey, Secretary and Chief Executive of the Massachusetts Department of Transportation and Chairman of the Massport board, said that “Boston is the 6th largest airline passenger market in the US to China and the largest without nonstop service; this new route will help the regional economy, boost tourism and provide a convenient connection for tens of thousands of visitors."
"Getting nonstop service to China has been a long sought goal for Massachusetts", said Thomas P. Glynn, Massport's CEO. "The economics and the range of a new generation of aircraft, like the 787 and the Airbus 350, make new nonstop routes from Boston to every corner of the globe possible."
Joel Chusid, Executive Director of Hainan Airlines in the United States, added, “Since its founding in 1993, Hainan Airlines has fostered a deep rooted culture of providing excellent service. We look forward to welcoming Bostonians and New Englanders aboard, while at the same time bringing more Chinese business, tourist and educational travelers to the region.”
Hainan Airlines flights can be booked through all travel agents, travel websites as well as online at global.hnair.com or through its call center at 1-888-688-8813.
HAIKOU, China, Dec. 2, 2013 /PRNewswire/ -- On November 30, the high-profile World Travel Awards (WTA) held its World-Class Awards ceremony at La Cigale Hotel Doha in Qatar. Hainan Airlines Company Limited ("Hainan Airlines") was honored with the "World's Leading Economy Class" award, on the heels of winning the "Asia's Leading Airline Economy Class" award last month.
WTA was established in 1993 to acknowledge and reward the world's leading players across the tourism sector. The awards are regarded globally as the highest accolade in the sector and have been called "the Oscars of the travel industry" by The Wall Street Journal. WTA sets awards for all regional categories, and winners are selected based on votes cast globally by industry professionals and consumers online. It is one of the most prestigious awards programs in the tourism industry. This time, Hainan Airlines distinguished itself from the world's 12 other leading airlines, including British Airways, Lufthansa, Qatar Airways, Singapore Airlines, Emirates Airlines and Virgin Atlantic.
"We know that the award is the recognition and appreciation by industry professionals and consumers worldwide for the quality of Hainan Airlines' economy class services. We will continue our commitment to high-quality air services, and hope Hainan Airlines can become the first choice of an ever greater number of travelers," Joel M. Chusid, Executive Director of Hainan Airlines in the United States, said in his acceptance speech. Since its inception in 1993, Hainan Airlines has, through a proactive and innovative approach, been dedicated to making passengers feel welcome on its airplanes and assuring them the most comfortable travel experience through its high-quality services by adopting the best practices from a long tradition of Oriental hospitality.
World Travel Awards President and Founder Mr Graham E. Cooke said: "It is no surprise our voters have recognized Hainan Airlines as a global leader in the aviation sector; their success is richly deserved and it would be no surprise if we were to hear a great deal more from them here at World Travel Awards in the future."
In addition to the award by WTA, Hainan Airlines recently won the International Travel Catering Association (ITCA)'s Mercury Award in the On Board Service category. "Cherished Experience". Hainan Airlines demonstrates its excellence through the gaining of these highly coveted awards. The airline continues to garner greater visibility and popularity worldwide through its actions and achievements.
Notice on Discontinuation of FFP Partnership between Hong Kong Express Airways (UO) and Fortune Wings Club
As of 27 October 2013, Hong Kong Express Airways will discontinue its frequent flyer program partnership with Fortune Wings Club. Please note our latest conditions are set as follows:
1. Holding flight tickets purchased on or before 26 October 2013, Fortune Wings Club members can still earn miles when flying on eligible scheduled flights operated by Hong Kong Express Airways (UO) for travel until 26 October 2013. Therefore, no mileage will be accrued for purchase and travel made after 26 October 2013.
2. Members who have already redeemed Hong Kong Express Airways (UO) award tickets for travel on or after 27 October 2013 will be informed: If members continue traveling with Hong Kong Express, they will be offered with one free baggage allowance (20KG) and a HKD $100 in-flight meal coupon as compensation; or a full mileage refund.
3. As of 27 October 2013, Hong Kong Express (UO) will execute a new redemption standard, and those who redeem Hong Kong Express (UO) award tickets on or after 27 October 2013, will be offered one free baggage allowance (20KG), but no exclusive member benefits and services and in-flight meals. The new UO redemption standard is as below [Appendix 1].
4. If any new routes are launched in the future, redemption level will also be set as below.
New Hong Kong Express Redemption Standard--(Effective from 27 October 2013)
From/to Hong Kong
and Distance (KM)
|One Way||Round Trip|
Kota Kinabalu, Kunming, Chiang Mai
1. The new redemption standard will be effective from 27 October 2013;
2. Award tickets are not available for special flights, international chartered flights or other code-share airlines;
3. One free baggage(20kg) is allowed; but no exclusive member benefits and in-flight meals;
4. The redemption rates for infants, children and adults are the same;
5. The above redemption criteria is applicable to flights marketed and operated by Hong Kong Express Airways (UO) only;
6. The above redemption criteria is subject to change at any time without any prior notice;
7.Other Fortune Wings Club terms and conditions apply.
Notification of Terminal alteration for Hainan Airlines and Tianjin Airlines at Shanghai Pudong Airport
Starting from midnight on October 27th, 2013, all departing and arriving flights of Hainan Airlines (HU) and Tianjin Airlines (GS) will be moved to Terminal 2 of Pudong International Airport. At the same time, the check-in counter and ticket office will be moved to Terminal 2 as well. Please be noted of this and make good preparation for your trip in advance. We apologize for any inconvenience this may cause.
Hainan Airlines (HU), Tianjin Airlines (GS) Check-In Counter
Location: Counter 2-4 of Island K, 3rd floor Departure Hall, Terminal 2, Pudong International Airport
Working Hours: Check-in starts 90 minutes before the flight's departure and closes 45 minutes prior to the flight's departure.
Hainan Airlines Airport Ticket Office
Location: Island K, 3rd floor Departure Hall, Terminal 2, Pudong International Airport (Entrance 27 and 28 of T2 Departure Hall)
Working Hours: 90 minutes prior to the earliest departure time of the day - 45 minutes prior to the last departure time of the day.
T1/T2 Terminal Free Shuttle Bus
Exclusive passenger shuttle buses are designated to run in between Terminal 1 and 2 of Pudong Airport. Shuttle bus stops are at the 1st and 7th entrances of the Terminal 1 Departure Level and the 23rd and 27th entrances of the Terminal 2 Departure Level. The passenger shuttle bus will provide transfer services between the two terminals free of charge. Its working hours are 6:00 – 24:00 with 10 minutes intervals. Airlines and Pudong Airport will provide exclusive personnel to guide and answer questions at Terminals 1 and 2 and shuttle bus stops.
Please note the relevant signs for guidance before entering the airport.
Shanghai Pudong International Airport Hotline: 96990
Hainan Airlines Customer Service Hotline: 86 898 950718
Note: In case of a flight delay, departure and arrival terminals for flights scheduled on October 26 remains unchanged. However, the actual changes are subject to the airlines' notices.
The World Travel Awards Asia & Australasia Gala Ceremony, part of the WTA's series of gala events often referred to as "the Oscars of the travel industry", was held in Dubai on October 1. The tally of the voting by 230,000 industry judges and travelers awarded Hainan Airlines the Asia's Leading Airline Economy Class at the 20th WTA.
Xu Fei, general manager of the cabin service department at Hainan Airlines, attended the ceremony and said, "We are very grateful for the support and trust of the judges and travelers. We will continue to provide passengers with the five-star level of service and a most comfortable and safe flight experience."
WTA president and founder Graham E. Cooke congratulated Hainan Airlines, noting, "The jury has affirmed and recognized Hainan Airlines' performance over the past year, and looks forward to the airline maintaining and even improving its performance in the future."
Hainan Airlines Honored as Asia's Leading Airline Economy Class for 2013
Hainan Airlines distinguished itself from strong rivals including Asiana Airlines, Malaysia Airlines and Japan Airlines, when it grabbed the Asia's Leading Airline Economy Class award. The airline was nominated for three of WTA's awards: World's Best Airline, Best Business Class and Best Economy Class.
Hainan Airlines cabin service director said that the onboard level of service that allowed passengers to feel comfortable and well taken care of proved to be major advantages that led to the winning this prize. The airline provides passengers with onboard services that are more attentive and caring through the airline's unique "SMILE" concept. The five letters of the word SMILE stand for: Safety & Punctuality, Manners & Elegance, Innovation & Passion, Leadership & Teamwork, and Equality & Love.
Mr. Xu Fei, Gerneral Manager of Cabin Service Department was accepting an interview
World Travel Awards (WTA) was established in 1993 to acknowledge, reward and celebrate excellence across all sectors of the tourism industry. Votes are cast globally by industry professionals in tourism, sightseeing and aviation for dozens of awards including the best hotels, airlines and travel agencies. Winning a World Travel Award has become one of the highest accolades a travel product can receive.
In April of this year, Hainan Airlines was honored as a SKYTRAX Five-Star Airline for the third year in a row. In August, the airline garnered first place in Best Champagne International First Class, Best Red Wine International Business Class and Best Red Wine International First Class by worldwide known business travel magazine Global Traveler. As one of seven airlines worldwide as well as the only one in China to win the SKYTRAX Five-Star Airline award, Hainan Airlines has been unremittingly improving its services and is recognized by worldwide travellers for its quality services.
On August 15, 2013, United Nations Children's Fund (UNICEF)'s Representative to China Gillian Mellsop, HNA Group's EVP Zhu Weijun, Hainan Airlines' chairman Chen Ming and HNA Transforex Currency Exchange's president Hui Chengkun attended the signing and launching ceremony at Beijing Marriott Hotel Northeast for the "Change for Good" program, making Hainan Airlines the first mainland China-based carrier to join the "Change for Good" alliance.
The Hainan Airlines' chairman kicked off the event with a keynote speech: "With 20 years of experience behind it, Hainan Airlines is now able to give back to the community by providing five-star services on the back of a proven track record of safe operation. Hainan Airlines has now become the first mainland-based carrier to participate in UNICEF's 'Change for Good' program and we will continue to be deeply engaged and committed in improving the lives of children in China and other regions of the world. This marks a further step for us as we continue to strengthen our corporate social responsibility."
Gillian Mellsop indicated that Hainan Airlines is a model that can be followed by other companies, and UNICEF hopes that Hainan Airlines is successful in bringing more people on board to help improve the lives of children in China and other developing countries.
Under the terms of the long-term "Change for Good" cooperation agreement with UNICEF, Hainan Airlines plans to initially introduce the program on its Beijing-Haikou flights, then extend it to other domestic and international flights, as well as VIP lounges. The funds collected on Hainan Airlines flights will be directly delivered to UNICEF and every penny will be used to support children in need.
Launched in 1991, "Change for Good" is one of UNICEF's best-known, longest-running collection partnerships, designed to call for air passengers to voluntarily donate money to help implement its healthcare and welfare programs, aiming to improve the lives of children in over 150 developing countries across the world. Since 1993, Hainan Airlines has been committed to a wide range of public welfare programs, donating more than 800 million yuan (approx. US$130 million) in cash and in kind to various organizations, communities and individuals. The carrier will work to help improve the lives of children by implementing the "Change for Good" program with UNICEF.
Hainan Airlines is partnering up with nine large shopping villages (Chic Outlet Shopping®) to bring you special offers
As Hainan Airlines celebrates the 20th anniversary of its founding, we have teamed up with nine large shopping villages (Chic Outlet Shopping) to provide VIP shopping discounts and free express bus services to the shopping villages to our passengers that travel on Hainan Airline’s Europe service starting from December 12, 2013.
During the promotion period, passengers that have a Hainan Airlines Europe service boarding pass and their personal passport can pick up a one-day 10% VIP discount card from the customer service centers of any of Europe’s nine shopping villages within the 14 days after their flight departs. First and business class passengers can also enjoy VIP rest room services in Bicester shopping village, UK; Valley shopping village, France and Kildare shopping village in Ireland. Please book this service 48 hours in advance. In addition, an express bus service to and from the shopping village of the city you’re in can be made at ChicOutletShopping.com/shoppingexpress; just enter in the Hainan Airlines passenger code: HAINAN and you can get a completely free express bus ticket for Maasmechelen shopping village in Belgium or return tickets for shopping villages in other cities. For details on the “fly with Hainan Airlines, shop in Europe” promotion, please log on to the Hainan Airlines website at gloabl.hnair.com or call the nationwide Hainan Airlines service hotline on 950718.
Europe’s nine large Chic Outlet Shopping villages are all within an hour’s drive of the main European cities they are in. Passengers can buy genuine designer series brands from the previous season in every shopping village; there can be as much as a sixty percent discount on suggested retail prices, and sometimes even more.
Beijing – Brussels service is one of Hainan Airlines’ selected routes. Hainan Airlines is also currently the only airline to run a service between Beijing and Brussels. The service uses a luxury passenger airline, the A330-200 wide-body aircraft and has a flight duration of approximately 11 hours. Five flights are scheduled for each week, with more flights planned to run in the busy season. Flight HU491 from Beijing, will take off at 01:20 (Beijing time), arriving in Brussels at 05:55 (local time). The return flight HU492 will take off from Brussels at 13:40 (local time), and arrive in Beijing at 05:20+1 (Beijing time). Passengers travelling on Hainan Airlines’ Beijing – Berlin and Beijing – Zurich service may also enjoy discounts through this event.
2013 marks Hainan Airlines’ 20th year since its founding, have a cherished experience and fly with us. Flying safely for 20 years, Hainan Airlines thanks you for your unwavering trust.
Hainan Airlines is partnering up with Diamondland to bring passengers special offers
As Hainan Airlines celebrates the 20th anniversary of its founding, we are partnering up with Belgium’s Diamondland to bring special offers on diamond and jewelry products to passengers that travel on Hainan Airlines’ Europe service from April 30, 2014 in order to thank and give something back to our passengers that have supported us and treated us well over the years.
During the promotion period, passengers that have a Hainan Airlines Europe service boarding pass and their personal passport can enjoy discounts on Diamondland products; those travelling economy class can get 5% discounts while first and business class passengers can get 10% discounts. Also, passengers can get reimbursements on return train tickets from Brussels to Antwerp (or first class train tickets to Antwerp) in Diamondland shops with valid proof of travel. Please make a reservation with Diamondland shops in advance by calling 0032(0)32292990, or by sending an email to firstname.lastname@example.org. This promotion is effective for the 30 days after the day the passenger boards the flight. For details on the “Diamond Destiny, Hainan Airlines Selections” promotion, please log on to the Hainan Airlines website at global.hnair.com, or call our nationwide service hotline on 950718.
Diamondland, with its long standing reputation, was founded in 1983 and is located in the fashion and entertainment center of Antwerp; it is fitted out with a 1,000 square-meter (10,764 square-foot) diamond exhibition room and part of a diamond processing plant. Here, passengers can purchase diamond engagement rings or loose diamonds directly and have a brand-level shopping experience.
Beijing – Brussels service is one of Hainan Airlines’ selected routes. Hainan Airlines is also currently the only airline company to run a service between Beijing and Brussels. The service uses a luxury passenger airline, the A330-200 wide-body aircraft and has a flight duration of approximately 11 hours. Five flights are scheduled for each week, with more flights planned to run in the busy season. Flight HU491 from Beijing, will take off at 01:20 (Beijing time), arriving in Brussels at 05:55 (local time). The return flight HU492 will take off from Brussels at 13:40 (local time) and arrive in Beijing at 05:20+1 (Beijing time). Passengers travelling on Hainan Airlines’ Beijing – Berlin and Beijing – Zurich services may also enjoy discounts through this event.
2013 marks Hainan Airlines’ 20th year since its founding, have a cherished experience and fly with us. Flying safely for 20 years, Hainan Airlines thanks you for your unwavering trust.
On July 15th, 2013, Hainan Airlines and Canada’s WestJet Airlines announced the commencement of their interline cooperation.
Based on this partnership, passengers using the Hainan Airlines direct Beijing – Toronto service can benefit from the vast extent of WestJet's flight service network after arriving in Toronto, where they can transfer to numerous major cities in Canada, the US, and other North American and Caribbean locations such as Montreal, Ottawa, Halifax, Charlottetown, Boston, Quebec and Fredericton. At the same time, in order to provide a more convenient and efficient transfer experience for transit passengers, both parties have gone through a series of careful preparations, where they have set up a transit in the same terminal, as well as a series of one-stop connection services such as check-in and baggage tagging.
The Hainan Airlines Beijing – Toronto service flies three times per week on Monday, Wednesday and Sunday. Flight HU7975 departs at 14:00 local time from Beijing, and arrives at 15:10 local time in Toronto. The return flight HU7976, departs Toronto at 17:20 local time, and arrives in Beijing at 18:50 the next day.
Hainan Airlines has always been focused on working with other airlines. This joint transit with WestJet has once again written a new chapter on overseas partnerships. This partnership has not only deepened strategic cooperation for both companies, but has also provided a more convenient service for passengers traveling between China and North America. More than 400 Hainan Airlines flights depart from Beijing every week, reaching more than 40 cities. This strong flight network will provide a more convenient service and travel experience for passengers travelling between China and Canada.
Established in 1996, WestJet Airlines is the second biggest airline company in Canada after Air Canada. Headquartered in Calgary, Canada, with its hub in Calgary International Airport and Toronto Pearson International Airport, WestJet Airlines’ main airline network covers over 76 destinations around North America and the Caribbean. Its annual capacity could reach 15 million passengers.
2013 marks the 20th anniversary of Hainan Airlines. With "cherished experience" as its motto, the airline has enjoyed flying for the past 20 years. We sincerely thank you for always counting on us. For more details, please visit the official website of Hainan Airlines: global.hnair.com.
Beyond The Dream -- Hainan Airlines' Five-Star Flight
HAIKOU, China, July 9, 2013 /PRNewswire/-- Hainan Airlines Co., Ltd. (Hainan Airlines, stock code: 600221) formally took delivery its first 787 Dreamliner aircraft on 7 July at 11 a.m., when the plane (code-named B2722) successfully landed at Haikou Meilan International Airport. With the delivery completed, Hainan Airlines becomes the second Chinese airline with a Boeing 787 Dreamliner as part of its fleet. At the welcoming ceremony, Hainan Airlines simultaneously kicked off the "Fly Your Dreams" program, during which the airlines will hand out hundreds of 787 Dreamliner; air tickets to graduating college students and model workers as well as randomly selected romantically-engaged couples and ordinary citizens free of charge, providing an unparalleled flying experience for the lucky recipients.
"Water Gate" Welcoming Ceremony for the 787 Dreamliner, Green Technology Improves the Onboard Experience
At 11 a.m., the long-awaited 787 Dreamliner aircraft appeared as a great majestic bird in the distance, grabbing the attention of all present. The golden yellow silhouette of the craft glistened against the azure blue of the sky moments before passing through the "water gate," washing off the dust accumulated during 13 hours of flight. At last, the plane glided to a smooth stop on the spacious parking apron.
Captain Theodore V. Shropshire of Boeing said at the ceremony, "We are excited to witness the maiden flight of Hainan's first 787 Dreamliner. Boeing remains committed to providing efficient and safe aircraft and technical support for Hainan Airlines. We look forward to more planes from Boeing joining Hainan Airlines' fleet."
Boeing 787, one of the world's most technologically advanced and forward thinking civil aircraft, is highly regarded for its excellent performance, innovative design and low-carbon footprint. The aircraft uses composite materials to increase efficiency and reduce fuel consumption. It features cleaner, healthier air due to a new gaseous filtration system that removes odors and irritants, lower cabin altitude, 30% larger windows with an electrochromic dimming system that allows passengers to change the tint of the window from fully transparent to completely dimmed, as well as larger overhead bins compared to similar-sized airplanes, providing a whole new passenger experience.
Hainan Airline's first two Boeing 787 Dreamliners will initially be used on three domestic routes: Beijing-Haikou and Beijing-Shanghai, and then, following three-month trial operation along these routes, will become available for North America's medium- and long-haul international flights including Beijing-Chicago, Beijing-Seattle and Beijing-Toronto, further enhancing Hainan Airlines' global competitiveness. Hainan Airlines' first 787 will initially be used on the Beijing-Haikou route, sparking a tourism boom between Hainan and Beijing during the summer travel peak season.
Applause broke out when Boeing presented the key which symbolizes the Boeing 787 to Hainan Airlines president Liu Lu. "We received the key to the 'Aviation Dream' of transforming Hainan into an international tourism destination, the 'Chinese Dream' of bringing about a great rejuvenation of the Chinese nation and the 'Hainan Airlines Dream' of becoming a model-of-excellence world-class company, heralding the addition of the 787 Dreamliner to Hainan Airlines' fleet as the airline embarks on a new journey," Liu Lu enthusiastically exclaimed.
Kicking off the "Fly Your Dreams" Program with the Boeing Dreamliner
Hainan Airlines celebrated its 20th anniversary this year while also launching the "Fly Your Dreams" program. The arrival of the 787 Dreamliner aircraft marked the start of Hainan Airlines' journey to a new dream.
After the delivery ceremony, Liu Lu announced the start of the 2013 Hainan Airlines 787 "Fly Your Dreams" program. Lin Tao, Deng Xiaogang the leaders from the government of Hainan province and Li Xianhua, the CEO of HNA Group, stepped on stage and inserted a key into a globe, jointly launching the program.
The program, broken down into five individual segments themed "Student Dream Comes True," "Travel Dream Comes True," "Romance Dream Comes True," "Flying Dream Comes True" and "North American Dream Comes True" will send hundreds of free 787 flight passenger tickets to students from low-income homes who have participated in the recent college entrance exam; locally-based Party members who have performed "above and beyond"; model laborers; air travel aficionados; long distance couples; and ordinary citizens. The program will allow students to travel to their colleges, model laborers to visit Beijing, ordinary citizens to fulfill their dream of flying for the first time, air travel enthusiasts to experience the new 787 and long distance couples a chance to reunite.
Afterwards HNA's vice president Huang Qijun handed out the first batch of round trip air tickets between Haikou and Beijing to Hainan-based model workers, who will take the maiden voyage 787 flight to Beijing, realizing their travel dreams.
"Hainan Airlines' first 787 Dreamliner will take its first commercial maiden voyage on July 11. The most important mission of this flight is for the airline to achieve its dream plan and realize that dream through the 787 Dreamliner, while providing a safe and comfortable onboard experience for each traveler achieving their own personal dream by being on the flight," Liu Lu added.
Excellent Five-Star Services Lends Perfection to the 787 Dream Flight
A Boeing 737-800 made the airline's first maiden flight between Haikou and Beijing 20 years ago, and now the airline has chosen another Boeing model, the new 787, to upgrade this route. The airline has continuously added aircraft, from a mere two when the route was first launched, to over 120 craft today. In those 20 years, Hainan Airlines has successively added over 100 Boeing planes to its fleet, becoming an important partner of Boeing in China. The Hainan Airlines' fleet is now providing 500 routes connecting nearly 90 cities around the world. Hainan Airlines plans to upgrade the overall quality of the fleet through the introduction of more advanced models, expand the route network, consistently add routes to meet customer demand and help with China's economic and social development as the airline and the country continue to modernize. The 787 Dreamliner addition to the fleet is another step in the airline's efforts to perfect its five-star level of services and create the ideal flying experience for passengers through its advanced aviation technologies and design concepts.
Sixteen "787 Dream Angels" sporting Hainan Airlines' grey uniforms made an appearance at the ceremony, and were awarded "Golden Wing" hair accessories by the company. The accessories each have the number "787" embedded in the design, a design which looks like a pair of wings, representing the goodwill behind the realization of Hainan Airlines' "Golden Dreams."
The "Dream Angel" crew was selected from more than 3,000 Hainan Airlines crewmembers, and flew on the airline's first 787 Dreamliner from Charleston, South Carolina in the U.S. to Haikou Meilan International Airport as the plane was being delivered. Each selected crewmember has clocked in thousands of hours of in-flight experience and was chosen for their excellent service skills. Hainan Airlines, by combining its special five-star services with the personalized design of the Boeing 787 aircraft, will enable passengers to partake of an onboard experience akin to a "golden dream."
In the cabin of the Boeing 787, a flight attendant from the "Dream Angel" crew briefly introduced the customized design of the passenger cabin. With bright red, the representative color of the Chinese nation and its people, as the dominant color, the layout and design of the entire cabin demonstrates Hainan Airlines' service positioning and brand image as the "The Beauty of the Orient." The roomy cabin features 213 seats, the lowest number among all the 787 Dreamliners delivered into China. The 36-seat business class cabin is configured in a 2-2-2 layout, with full flat-bed seats and a wide 2.4-meter (95-inch) space separating each seat. The 177-seat economy class cabin with a 3-3-3 seating layout features upgraded seats providing a higher level of comfort. The entire aircraft is equipped with individual 15-inch in-flight entertainment screens and easy access to power supply ports. USB ports are provided in the business class cabin. The newly-designed and lavishly equipped lavatory facilities fully embody the quality goals of Hainan Airlines' five-star services.
Meanwhile, Hainan Airlines has developed a set of brand new services for passengers on the Boeing 787 aircraft. During the first week following the maiden flight, every passenger will have the opportunity to enjoy special "Golden Dream" welcome drinks as well as "Dream Cookies" specially supplied for 787 Dreamliners. The cookies will also contain "fortune cookie" messages designed to amuse passengers. In addition, Hainan Airlines offers specially produced 787 Series postcards as part of the "Post Office in the Air" onboard service, enabling passengers to send their messages while airborne and to truly experience the fun of being in flight while partaking of Hainan Airlines' five-star service. www.amadeus.com.
"Today is a great day for Hainan Airlines as the most technologically advanced and fuel efficient airplane in the world joins our fleet," said Mu Weigang, vice chairman of Hainan Airlines. "The 787 will allow Hainan Airlines to open new routes from Beijing to North America and provide our unique ‘Eastern-style’ five-star in-flight experience for global passengers.”
Hainan Airlines will first operate the Dreamliner on a domestic route from Beijing to Haikou. Thereafter, the airline will deploy the 787 on its North America routes, increasing the frequency of its Beijing -Seattle, Beijing -Toronto and Beijing -Chicago services, with several new destinations.
"We are pleased to celebrate another historic moment in our long-term relationship with Hainan Airlines," said Ihssane Mounir, senior vice president of Northeast Asia Sales for Boeing Commercial Airplanes. "We appreciate the confidence Hainan Airlines has shown in Boeing and I’m sure the 787’s game-changing efficiency and flexibility will support Hainan Airlines to increase its competitive position in the global aviation marketplace.”
The 787 Dreamliner is an all-new airplane featuring a host of technologies that provide exceptional value to airlines and unparalleled levels of comfort to passengers. It is the first mid-size airplane capable of flying long-range routes, enabling airlines to open new, non-stop routes preferred by the traveling public.
The Hainan Airlines 787 Dreamliner interior consists of 36 full, flat-bed business seats configured in rows of 2-2-2, as well as 177 economy seats configured in rows of 3-3-3. Each seat has a 15-inch, touch screen panel and a power outlet. Each business seat also has a USB port.
As one of only seven airlines rated as five-star by Skytrax, Hainan Airlines is the fourth largest airline in terms of fleet size in the People’s Republic of China. Its current fleet includes 106 Boeing airplanes. The airline serves scheduled domestic and international services on 500 routes from Beijing, Haikou and other operating bases on the mainland.