Press Room

Boeing celebrates delivery of Hainan Airlines’ first 787 Dreamliner

NORTH CHARLESTON, S.C., July 4th, 2013 - Boeing (NYSE: BA) and Hainan Airlines today celebrated the delivery of the airline's first 787 Dreamliner. The delivery is the first of 10 787s for Hainan Airlines.

"Today is a great day for Hainan Airlines as the most technologically advanced and fuel efficient airplane in the world joins our fleet," said Mu Weigang, vice chairman of Hainan Airlines. "The 787 will allow Hainan Airlines to open new routes from Beijing to North America and provide our unique ‘Eastern-style’ five-star in-flight experience for global passengers.”

Hainan Airlines will first operate the Dreamliner on a domestic route from Beijing to Haikou. Thereafter, the airline will deploy the 787 on its North America routes, increasing the frequency of its Beijing -Seattle, Beijing -Toronto and Beijing -Chicago services, with several new destinations.

"We are pleased to celebrate another historic moment in our long-term relationship with Hainan Airlines," said Ihssane Mounir, senior vice president of Northeast Asia Sales for Boeing Commercial Airplanes. "We appreciate the confidence Hainan Airlines has shown in Boeing and I’m sure the 787’s game-changing efficiency and flexibility will support Hainan Airlines to increase its competitive position in the global aviation marketplace.”

The 787 Dreamliner is an all-new airplane featuring a host of technologies that provide exceptional value to airlines and unparalleled levels of comfort to passengers. It is the first mid-size airplane capable of flying long-range routes, enabling airlines to open new, non-stop routes preferred by the traveling public.

The Hainan Airlines 787 Dreamliner interior consists of 36 full, flat-bed business seats configured in rows of 2-2-2, as well as 177 economy seats configured in rows of 3-3-3. Each seat has a 15-inch, touch screen panel and a power outlet. Each business seat also has a USB port.

As one of only seven airlines rated as five-star by Skytrax, Hainan Airlines is the fourth largest airline in terms of fleet size in the People’s Republic of China. Its current fleet includes 106 Boeing airplanes. The airline serves scheduled domestic and international services on 500 routes from Beijing, Haikou and other operating bases on the mainland.


Hainan Airlines Signs "Change for Good" Cooperation Agreement with UNICEF

On August 15, 2013, United Nations Children's Fund (UNICEF)'s Representative to China Gillian Mellsop, HNA Group's EVP Zhu Weijun, Hainan Airlines' chairman Chen Ming and HNA Transforex Currency Exchange's president Hui Chengkun attended the signing and launching ceremony at Beijing Marriott Hotel Northeast for the "Change for Good" program, making Hainan Airlines the first mainland China-based carrier to join the "Change for Good" alliance.

The Hainan Airlines' chairman kicked off the event with a keynote speech: "With 20 years of experience behind it, Hainan Airlines is now able to give back to the community by providing five-star services on the back of a proven track record of safe operation. Hainan Airlines has now become the first mainland-based carrier to participate in UNICEF's 'Change for Good' program and we will continue to be deeply engaged and committed in improving the lives of children in China and other regions of the world. This marks a further step for us as we continue to strengthen our corporate social responsibility."

Gillian Mellsop indicated that Hainan Airlines is a model that can be followed by other companies, and UNICEF hopes that Hainan Airlines is successful in bringing more people on board to help improve the lives of children in China and other developing countries.

Under the terms of the long-term "Change for Good" cooperation agreement with UNICEF, Hainan Airlines plans to initially introduce the program on its Beijing-Haikou flights, then extend it to other domestic and international flights, as well as VIP lounges. The funds collected on Hainan Airlines flights will be directly delivered to UNICEF and every penny will be used to support children in need.

Launched in 1991, "Change for Good" is one of UNICEF's best-known, longest-running collection partnerships, designed to call for air passengers to voluntarily donate money to help implement its healthcare and welfare programs, aiming to improve the lives of children in over 150 developing countries across the world. Since 1993, Hainan Airlines has been committed to a wide range of public welfare programs, donating more than 800 million yuan (approx. US$130 million) in cash and in kind to various organizations, communities and individuals. The carrier will work to help improve the lives of children by implementing the "Change for Good" program with UNICEF.


Hainan Airlines Honored as Asia's Leading Airline Economy Class by WTA

The World Travel Awards Asia & Australasia Gala Ceremony, part of the WTA's series of gala events often referred to as "the Oscars of the travel industry", was held in Dubai on October 1. The tally of the voting by 230,000 industry judges and travelers awarded Hainan Airlines the Asia's Leading Airline Economy Class at the 20th WTA.

Xu Fei, general manager of the cabin service department at Hainan Airlines, attended the ceremony and said, "We are very grateful for the support and trust of the judges and travelers. We will continue to provide passengers with the five-star level of service and a most comfortable and safe flight experience."

WTA president and founder Graham E. Cooke congratulated Hainan Airlines, noting, "The jury has affirmed and recognized Hainan Airlines' performance over the past year, and looks forward to the airline maintaining and even improving its performance in the future."

Hainan Airlines Honored as Asia's Leading Airline Economy Class for 2013

Hainan Airlines distinguished itself from strong rivals including Asiana Airlines, Malaysia Airlines and Japan Airlines, when it grabbed the Asia's Leading Airline Economy Class award. The airline was nominated for three of WTA's awards: World's Best Airline, Best Business Class and Best Economy Class.

Hainan Airlines cabin service director said that the onboard level of service that allowed passengers to feel comfortable and well taken care of proved to be major advantages that led to the winning this prize. The airline provides passengers with onboard services that are more attentive and caring through the airline's unique "SMILE" concept. The five letters of the word SMILE stand for: Safety & Punctuality, Manners & Elegance, Innovation & Passion, Leadership & Teamwork, and Equality & Love.

Mr. Xu Fei, Gerneral Manager of Cabin Service Department was accepting an interview

World Travel Awards (WTA) was established in 1993 to acknowledge, reward and celebrate excellence across all sectors of the tourism industry. Votes are cast globally by industry professionals in tourism, sightseeing and aviation for dozens of awards including the best hotels, airlines and travel agencies. Winning a World Travel Award has become one of the highest accolades a travel product can receive.

In April of this year, Hainan Airlines was honored as a SKYTRAX Five-Star Airline for the third year in a row. In August, the airline garnered first place in Best Champagne International First Class, Best Red Wine International Business Class and Best Red Wine International First Class by worldwide known business travel magazine Global Traveler. As one of seven airlines worldwide as well as the only one in China to win the SKYTRAX Five-Star Airline award, Hainan Airlines has been unremittingly improving its services and is recognized by worldwide travellers for its quality services.


Hainan Airlines honored as "SKYTRAX Five-Star airline

On the evening of January 10, Hainan Airlines was awarded the honor of "SKYTRAX five-star airline" at an awards ceremony held at the National Centre for the Performing Arts in China. At the ceremony, SKYTRAX President Edward Plaisted presented the "SKYTRAX five-star airline" award to Mr. Wang Yingming, president of Hainan Airlines. With this award, Hainan Airlines officially became the world's 7th five-star airline.

SKYTRAX, a research and certification organization for the air transport industry, evaluates more than 200 airlines around the world each year in regards to their service quality. As the global leader in the industry, SKYTRAX offers the most professional and authoritative evaluation and rating services. Star ratings for the airline industry vary from one to five stars with "five stars" being the highest rating.

Founded in 1993, Hainan Airlines was the first mainland Chinese airline to be awarded SKYTRAX four-star status in 2009. In accordance with SKYTRAX’s rigorous evaluation standards and "eastern style service" concept, Hainan Airlines built an international service brand through its superior service programs that encompass "convenience, hospitality and surpassing expectations" as its core values. Hainan Airlines provides valued customers witunique and premium ground and cabin service, in-flight catering and entertainment based on diversified customer needs. As a result of its exceptional brand values and service, Hainan Airlines transitioned from four-star to five-star status in just one year.

At the "SKYTRAX five-star airline" award ceremony, HNA Group Chairman Mr. Chen Feng said: "By winning the SKYTRAX five-star airline award, Hainan Airlines now becomes one of the world's most successful airline brands in the industry, fulfilling its goals as well as a century long dreamt by the Chinese people."

Hainan Airlines winning the SKYTRAX Five-Star Award is not only a testament to its exemplary "service standards from the East" but also a mark of modernization of China's civil aviation industry. Hainan Airlines continuously maintains a high standard of eastern style hospitality to build a leading brand in the civil aviation industry.